Branch Experience Banker: Personal Banking & Growth

Hispanic Alliance for Career Enhancement; Joliet (IL); On-site; USD 41,714 - 50,500; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Discretionary bonuses

Job summary

Hispanic Alliance for Career Enhancement in Joliet is seeking a motivated individual for a customer service role at BMO. The candidate will help guide customers in the branch, contribute to a positive banking experience, and meet targeted business results. Applicants should have 1-2 years of experience in customer service or sales, strong interpersonal skills, and the drive to deliver personal customer experiences. The position offers a salary ranging from $41,714 to $50,500, depending on experience and performance.

Qualifications

• 1-2 years of experience in customer service or sales roles.
• Strong interpersonal skills to build rapport with customers.
• Ability to use online tools and applications confidently.

Responsibilities

• Collaborates with partners to enhance customer relationships.
• Guides customers in the branch lobby with digital options.
• Conducts conversations about banking services.
• Assists in operational activities of the branch.

Skills

Customer service experience

Consultative sales skills

Social media proficiency

Interpersonal skills

Analytical and problem solving skills

Education

1-2 years of relevant experience or certification

Job description

Hispanic Alliance for Career Enhancement in Joliet is seeking a motivated individual for a customer service role at BMO. The candidate will help guide customers in the branch, contribute to a positive banking experience, and meet targeted business results. Applicants should have 1-2 years of experience in customer service or sales, strong interpersonal skills, and the drive to deliver personal customer experiences. The position offers a salary ranging from $41,714 to $50,500, depending on experience and performance.