Branch Banking Advisor & Customer Experience Lead

Hispanic Alliance for Career Enhancement

Sheboygan Falls (WI)

On-site

USD 41,714 - 50,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Tuition reimbursement
Retirement savings plans

Job summary

The Hispanic Alliance for Career Enhancement is seeking a customer service representative to deliver exceptional service to BMO customers in Sheboygan Falls, Wisconsin. This role requires identifying customer needs and providing tailored financial solutions through collaboration with partners.

The ideal candidate will have relevant experience in customer service and sales, strong interpersonal skills, and a commitment to helping customers. This position offers a salary between $41,714.00 and $50,000.00 and includes benefits like health insurance and retirement savings plans.

Qualifications

  • Some experience in a consultative customer service or sales roles.
  • Basic knowledge of specialized sales and business banking solutions.
  • Verbal and written communication skills.

Responsibilities

  • Collaborates with partners to identify referral opportunities.
  • Guides customers in the branch and provides banking advice.
  • Meets customer transaction needs with seamless execution.

Skills

Customer service experience
Consultative sales skills
Social media proficiency
Problem-solving ability
Strong interpersonal skills

Education

1 - 2 years of relevant experience or certification in related field

Job description

The Hispanic Alliance for Career Enhancement is seeking a customer service representative to deliver exceptional service to BMO customers in Sheboygan Falls, Wisconsin. This role requires identifying customer needs and providing tailored financial solutions through collaboration with partners.

The ideal candidate will have relevant experience in customer service and sales, strong interpersonal skills, and a commitment to helping customers. This position offers a salary between $41,714.00 and $50,000.00 and includes benefits like health insurance and retirement savings plans.

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