Branch Director

AAA Mountain West Group; Salinas (CA); On-site; USD 137,000 - 169,000; Full time

Job summary

AAA Mountain West Group is seeking a Branch Director in Salinas, CA. The ideal candidate will oversee branch operations, ensuring exceptional member service and performance excellence. This full-time role offers great pay, benefits, and opportunities for professional development. Join a collaborative team dedicated to member satisfaction and operational success.

Benefits

401k Matching

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off

Tuition Reimbursement Program

Free AAA Classic Membership

AAA Product Discounts

Qualifications

• 5+ years management experience required.
• Valid driver's license needed.
• P&C License preferred.

Responsibilities

• Supervise all operational and sales functions of a branch.
• Develop and execute sales and marketing strategy.
• Foster a performance culture with team member engagement.

Skills

Leadership

Analytical skills

Planning

Problem solving

Change management

Sales skills

Member service skills

Education

Bachelor Degree in related field

Tools

Google Apps Suite

Job description

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• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program
  
  

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program
  
  

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At AAA our branches are where we make good on our promises to our Members & Team Members. A successful Member Experience Branch Director has a highly developed understanding of how to utilize all branch resources to deliver Legendary Member experiences, fosters a team culture of performance excellence with heart, and is operationally disciplined around company processes and controllable expenses. This position is responsible for supervising all operational and sales functions of a branch. A Director's responsibilities include supervising branch operations, the developing and execution of sales and marketing strategy, driving results to meet all branch objectives, and champions individual Team Member engagement and development. Final success is defined as exceeding our Member's expectations, growing our business with a forward thinking strategy, and growing our people.

Essential Functions

• Champions and exhibits our guiding principles and core values of AAA
• Recruiting, training, onboarding and development of branch Team Members
• Individual goal setting, Team performance feedback, evaluation and performance documentation.
• Ensures each Team Member has an individual development plan and provides mentorship supporting their growth objectives
• Champion of Team Member engagement ensuring all Team Members understand how their work is connected and important to corporate strategy
• Supports building a performance organization with heart through efficient performance management, setting clear performance and career development expectations, and acting on tough performance issues early with managerial courage.
• Drive for results to achieve all branch objectives
• Develops and executes against a business plan managing strategies that supports branch growth
• Analyzes branch reports, and internal performance statistics to accurately forecast results.
• Champion of Community Impact developing a network of relationships within community and leading branch participation
• Provides feedback to assist in overall process improvement, competitive positioning, and regional strategy
• Ensures compliance with AAA policies, procedures, standards and regulations
• Steward of all branch resources and expense budget compliance
  
  

Knowledge/Skills/Abilities

• Demonstrated track record of successful business decision making, planning, and problem solving
• Highly developed leadership skills, quantitative and analytical skills with a proven ability to make data-driven decisions
• Ability to work cross-functionally across many business units and functions
• Ability to write and execute business and financial plans
• Excellent planning and project management skills
• Strong change management skills and the ability to operate in an environment of ambiguity
• Broad knowledge of Property & Casualty insurance, membership sales and service, and branch operations including industry trends, key drivers of business revenue
• Outstanding sales and Member service skills and the ability to transfer these skills to others
• Strong computer skills, including proficiency with the Google Apps Suite (Sheets, Docs, Drive, Slides)
  
  

Education & Experience / Licenses & Certification

• Minimum Requirements:
• Bachelor Degree in related field
• Valid Driver's License
• 5+ years Management experience
  
  

• Preferred Requirements:
• P&C License
• Insurance industry knowledge helpful but not required
  

#OLG_RX

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $137,181.00 - Mid: $153,010.00- Max: $168,837.00

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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