Branch Counter Sales

Carrier Puerto Rico, Inc; Caguas (PR); On-site; USD 17,000 - 25,000; Full time

Job summary

Carrier Puerto Rico, Inc. seeks a Store Associate to manage dispatch routes, deliveries, and inventory for residential and commercial air conditioners.

You will promote sales, handle orders, and maintain the showroom and warehouse to ensure a safe, organized environment. The role interacts with management, customers, and vendors and requires a valid driver’s license (preferred: Class 8) and forklift experience.

Qualifications

• Fluency in Spanish is required; conversational English is a plus.
• Customer-focused attitude with strong teamwork skills.
• Basic computer skills and Excel knowledge.
• Valid driver’s license preferred; forklift experience is a plus.

Responsibilities

• Perform daily store routes and errands.
• Ensure timely delivery and pickup of customer equipment.
• Maintain documentation for each task and inventory.
• Promote sales of residential and commercial air conditioners and parts.
• Keep showroom organized and stock accurate.

Skills

Fluency in Spanish

Customer-focused

Teamwork-oriented

Basic computer literacy

Education

Refrigeration Technician (plus)

Tools

MS Excel

Forklift operation

Job description

Job Description

General Description

This position is responsible for dispatch routes, deliveries, and receiving equipment. It involves selling equipment, materials, and parts for residential and commercial air conditioners; taking customer orders; receiving and recording new parts inventory; and organizing the warehouse to maintain a safe and secure environment. This role interacts with all management levels at Carrier Puerto Rico, as well as with customers and vendors.

Main Duties and Responsibilities

• Perform assigned daily store routes and errands.
• Ensure timely and in-good-condition delivery and pickup of customer equipment and other locations.
• Maintain documentation for each task completed while on route.
• Notify your manager of any issues found during equipment searches or deliveries.
• Follow all traffic rules and regulations established by law during your routes.
• Keep the assigned truck/vehicle in good condition.
• Report immediately any vehicle-related issues to your manager.

Store Associate

• Promote sales of residential and commercial air conditioners, installation parts and materials, and after-sales products for external/internal customers.
• Complete sales by entering purchased items into the system, collecting payment, adding the purchase to the customer credit account, and issuing sales receipts.
• Maintain inventory by verifying available quantities; place orders when reorder points are reached.
• Work in coordination with the Warranty Department to process claims and advise customers on internal policies related to returns or part exchanges.
• Notify the supervisor and assist with repairs, cleaning, maintenance, and other efforts needed to keep the stores in an orderly condition.
• Keep the equipment and parts well displayed in the showroom to attract customers.
• Pick up merchandise from the main warehouse and stock it in the store warehouse.
• Store items by unpacking, organizing, and placing goods into containers, shelves, and the store warehouse.
• Maintain a safe and secure environment by following safety and protection standards and procedures, complying with the EH&S and CE Code of Ethics.
• Contribute to the team effort to achieve monthly sales results.
• Other tasks required by Carrier Puerto Rico Inc.

Expected Competency Areas

Computer Skills

• Basic knowledge and experience using computers.
• Basic knowledge of MS Excel.

Special Requirements

• Valid driver’s license (preferred: Class 8)
• Forklift experience (preferred)
• Knowledge of EH&S (preferred)
• Customer-focused
• Teamwork-oriented

Physical Requirements

• Able to lift up to 50 pounds.
• This position may require exposure to warm temperatures, sunlight, and driving around the island.
• Availability to work some Saturdays.

Education

• Required: Refrigeration Technician (plus)

Experience

• Ideal: 3 years
• Minimum: 1 year

Languages

• Fluency in Spanish. Conversational English is a plus.

Requirements

Computer Skills

• Basic knowledge and experience using computers.
• Basic knowledge of MS Excel.

Special Requirements

• Valid driver’s license (preferred: Class 8)
• Forklift experience (preferred)
• Knowledge of EH&S (preferred)
• Customer-focused
• Teamwork-oriented

Physical Requirements

• Able to lift up to 50 pounds.
• This position may require exposure to warm temperatures, sunlight, and driving around the island.
• Availability to work some Saturdays.

Education

• Required: Refrigeration Technician (plus)

Experience

• Ideal: 3 years
• Minimum: 1 year

Languages

• Fluency in Spanish. Conversational English is a plus.

Status

Full-Time

Position Type

Hourly

Company

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