Branch Coordinator - Floorcovering Installations

The Sherwin-Williams Company; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company seeks an Installer Coordination Associate to support floorcovering store operations in Durham, NC. You will help identify and schedule installers and coordinate installation activities for wholesale customers.

This role focuses on ensuring installations meet customer expectations, maintaining installer records, and assisting the Branch Manager with training and on-site inspections. Strong customer service and scheduling skills are essential.

Qualifications

• Minimum 18 years old and legally eligible to work in the United States.
• Valid, unrestricted driver's license.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.
• Authorized to work without visa sponsorship.

Responsibilities

• Support sales efforts at a Sherwin-Williams floorcovering store for wholesale customers.
• Assist Branch Manager in identifying installers.
• Establish installation schedules and assign tasks.
• Inspect installations on-site to ensure customer satisfaction.
• Maintain installer accounts and records in the store system.
• Identify training needs for installers and coordinate training.

Skills

Customer service

Retail experience

Scheduling

Coordination

Driving

Education

High School diploma or GED

Job description

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates all aspects of floorcovering installation through independent contractors to service wholesale floorcovering customers. In this role, you will assist in identifying floorcovering installers, schedule installation, and ensure installation is conducted consistent with expectations.

The individual selected for this role will be expected to work at Store #2263, located at: 4324 S Alston Ave Ste 104, Durham, NC, 27713-5296.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Support the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers
• Establish installation schedule and communicate assignments
• Perform on-site inspections of installations to ensure customer satisfaction
• Review new and existing floorcovering installer accounts including contacting outside sources for information
• Ensure all installer transactions are handled properly through store computer operating system and records are properly maintained
• Determine floorcovering installation training needs and require training as appropriate

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling floorcovering and/or floorcovering products
• Have prior work experience operating floorcovering cutting equipment_{^}??? Actually there might be a mistake. Reacting soon.```json {