Branch Coordinator - Floorcovering Installations

The Sherwin-Williams Company; Mobile (AL); On-site; USD 32,000 - 41,000; Full time

Job summary

The Sherwin‑Williams Company is seeking a coordinator to support floorcovering sales at Store #2273. You will help identify installers, schedule installations, and coordinate with independent contractors to serve wholesale floorcovering customers.

Responsibilities include inspecting installations, maintaining records, and communicating with installers. The role may involve lifting and returning to the store system, ensuring customer satisfaction and timely service.

Qualifications

• High School diploma or GED required.
• 1 year of experience in delivery, retail, or customer service.
• Experience selling floorcovering products preferred.
• Prior work installing floorcovering is a plus.
• Bilingual in Spanish is a plus.

Responsibilities

• Support the sales efforts at a Sherwin‑Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers.
• Establish installation schedules and communicate assignments.
• Perform on-site inspections of installations to ensure customer satisfaction.
• Review installer accounts and coordinate information with outside sources.
• Ensure installer transactions are properly recorded in the store system.
• Identify training needs for installers and arrange training as needed.

Skills

Customer service

Spanish language

Scheduling coordination

On-site inspection

Education

High School diploma or GED

Tools

Floorcovering cutting equipment

Job description

This position supports sales efforts at a Sherwin‑Williams floorcovering store and coordinates all aspects of floorcovering installation through independent contractors to service wholesale floorcovering customers.

In this role you will assist in identifying floorcovering installers, schedule installation, and ensure installation is conducted consistent with expectations.

The selected individual will work at Store #2273, located at 2785 Macmae Dr Ste A, Mobile, AL 36606‑2642.

Job duties involve contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, store merchandise and other items of value. Because of this, a criminal history review is required to protect the safety of customers, staff, employees, vendors, contractors and the public.

Responsibilities

• Support the sales efforts at a Sherwin‑Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers.
• Establish installation schedules and communicate assignments.
• Perform on‑site inspections of installations to ensure customer satisfaction.
• Review new and existing floorcovering installer accounts, including contacting outside sources for information.
• Ensure all installer transactions are handled properly through the store computer operating system and records are properly maintained.
• Determine floorcovering installation training needs and require training as appropriate.

Minimum Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications

• Have at least a High School diploma or GED.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position.
• Have previous work experience selling floorcovering and/or floorcovering products.
• Have prior work experience operating floorcovering cutting equipment.
• Have previous work experience installing floorcovering.
• Hold the Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.