Branch Billing Team Lead

Loomis US; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation and Sick Time

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Flexible Spending Account

Dependent Care Account

Training and Development

Job summary

Loomis US in Houston, TX, is seeking a Billing Support professional to ensure accurate invoicing and efficient accounts payable/receivable processes. You will communicate with teams, streamline billing workflows, and assist in policy improvements.

The role emphasizes meticulous data handling, attention to detail, and strong Excel skills to support a high-volume billing environment.

Qualifications

• Experience with billing and accounts payable/receivable processes.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication.
• Ability to work with cross-functional teams.
• Proficiency in Microsoft Excel and data reporting.

Responsibilities

• Review and process billing to ensure timely invoicing.
• Monitor and audit billing data for accuracy.
• Coordinate workload and train colleagues.
• Participate in billing policy improvements.
• Lead projects and support supervisor as needed.
• Communicate with branches to resolve disputes.

Skills

Advanced Excel

Attention to detail

Problem solving

Communication skills

Time management

Teamwork

Initiative

Tools

Microsoft Excel

Job description

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Overview

This position is primarily responsible for supporting billing team for efficiency and accuracy in the accounts payable/accounts receivable management system. Communicating with team members and other departments, providing clarifications, resolving issues, and assisting in creating and streamline billing processes.

Key Accountabilities

• Support team on a day-to-day basis ensuring timely and accurate billing/invoicing.
• Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
• Monitor reports and perform internal audits to validate billing accuracy and completeness.
• Monitor credit/rebill percentages and work with branch locations to identify root cause. Partner with branch location to reduce non-response time for credit disputes from the customer.
• Continuously work with supervisor and manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.
• Provide feedback to supervisor and manager regarding employee performance and development.
• Continuously promote a positive working environment and improve employee morale.
• Manage cross-training within the team and ensure documentation is saved in a central location.
• Participate and/or lead projects as assigned.
• Perform semi-annual review for branch billers.

Role Responsibilities

• Review billing reports and assist team with timely billing.
• Review billing for accuracy.
• Ensure cross training is completed.
• Maintain billing for assigned accounts.
• Consult with management regarding any billing delays.
• Take leadership role or offer participation in assigned projects to advance the mission of the organization.
• Other duties as assigned.

Individual Skills & Competencies

• Strong computer skills, with advanced skills in Excel.
• Ability to research and problem-solve.
• Strong attention to detail to provide quality service with accuracy.
• Excellent communication skills, both verbal and written.
• Demonstrate ability to interact effectively with individuals at various levels in the organization.
• Demonstrate strong time management and organizational skills.
• Ability to take initiative and have a sense of urgency for time sensitive materials.
• Ability to work cohesively within a team environment.

Benefits

Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family

Non-Exempt

Job Function

Finance

Pay Type

Salary