Branch Banking Specialist: Deposits, Accounts & Service

D.L. Evans Bank; Twin Falls (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank is seeking a Branch Specialist in Twin Falls, Idaho to handle deposits, withdrawals, loan payments, and account maintenance. You will balance daily transactions, assist customers, and cross-sell bank services while maintaining security and accuracy.

Responsibilities include opening/closing accounts, processing renewals, and providing clerical support for lending activities under supervision. A professional appearance and strong typing are expected.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Experience or training in real estate preferred.
• Basic cash handling skills/experience preferred.
• Knowledge of bank operations policies and procedures preferred.
• Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine
• Professional appearance, dress, and attitude
• Good communication skills
• Good typing skills

Responsibilities

• Represents the Bank in a courteous and professional manner.
• Receives deposits and loan payments in person or by mail.
• Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances.
• Processes assigned cash and transactions and balances at end of day.
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly.
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area.
• Places holds on uncollected funds when necessary in accordance with established policy.
• Ensures that customers' requests and questions are promptly resolved.
• Operates online teller terminal and provides in person, by telephone, or by mail information that customers may authorize concerning their account status.
• Maintains privacy of customer account information.
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate.
• Helps other area personnel as required.
• Keeps management informed of area activities and any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Cross-sells bank services by maintaining a general working knowledge of all bank products.
• Promotes D.L. Evans Bank at all times.
• Serves as a representative for D.L. Evans Bank in the community.
• Opens and closes accounts by obtaining information from the customer and entering into the computer system.
• Compiles, researches, and implements new policies, programs, procedures and services dealing with branch operations.
• Provides technical support and training related to new accounts and teller software programs
• Renews and updates certificate accounts and contacts customers with maturing certificates of deposit and notifies them of promotional offers
• Performs file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnel
• Participates in branch openings
• Reviews, monitors, and creates a variety of reports
• Processes loan payments and tracks insurance on business loans
• Types a variety of documents, records, and reports

Skills

Good communication

Typing skills

Cash handling

Bank operations

Professional appearance

Computer skills

Education

High school diploma or GED

Tools

Teller software

Branch capture machine

Coin counting machines

Money counting machines

Scanner

Telephone

Adding machine

Typewriter

Copy machine

Job description

D.L. Evans Bank is seeking a Branch Specialist in Twin Falls, Idaho to handle deposits, withdrawals, loan payments, and account maintenance. You will balance daily transactions, assist customers, and cross-sell bank services while maintaining security and accuracy.

Responsibilities include opening/closing accounts, processing renewals, and providing clerical support for lending activities under supervision. A professional appearance and strong typing are expected.