Branch Banking: Sales & Service Specialist

First Citizens Bank; Williamston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in South Carolina is seeking a Sales and Service Representative for our branch. You will process transactions, deliver excellent customer service, and educate customers about bank capabilities and tools. You will also refer sales opportunities to the bank partner and support branch team goals.

The role emphasizes building relationships, handling diverse customer needs, and adapting to new information and technology in a fast-paced retail banking environment.

Qualifications

• Proactively identify sales or referral opportunities with customers.
• Follow bank policies and regulatory requirements to manage risk.
• Demonstrate strong communication and customer service skills.
• Maintain efficient operations and accurate transactions.

Responsibilities

• Foster partnerships delivering value for customers, prospects and colleagues.
• Initiate conversations to uncover sales or referral opportunities.
• Ensure transaction accuracy and operational efficiency.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in South Carolina is seeking a Sales and Service Representative for our branch. You will process transactions, deliver excellent customer service, and educate customers about bank capabilities and tools. You will also refer sales opportunities to the bank partner and support branch team goals.

The role emphasizes building relationships, handling diverse customer needs, and adapting to new information and technology in a fast-paced retail banking environment.