Branch Banking Operations Specialist

Beacon Bank; Pittsfield (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Beacon Bank is seeking a Branch Operations professional to provide ongoing support to the branch network, assist with system implementations, testing, and reporting, and aid with conversions and openings. The role requires flexibility for weekend shifts and occasional travel across the branch footprint.

Ideal candidates have 3+ years in banking, advanced knowledge of FIS applications, and strong communication and organizational skills to maintain high service levels across channels.

Qualifications

• Proficient in MS Office Suite and data entry.
• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Ability to work independently and make customer-focused decisions.

Responsibilities

• Support Retail Branch Banking on daily operations and processing.
• Assist with de novo branches, mergers/acquisitions, and branch openings.
• Coordinate branch campaigns, audits, and regulatory compliance.
• Ensure adherence to banking laws and internal policies.

Skills

MS Office

Written communication

Verbal communication

Organizational skills

Customer focus

Interpersonal skills

Independent work

Education

High school diploma or equivalent

Job description

Beacon Bank is seeking a Branch Operations professional to provide ongoing support to the branch network, assist with system implementations, testing, and reporting, and aid with conversions and openings. The role requires flexibility for weekend shifts and occasional travel across the branch footprint.

Ideal candidates have 3+ years in banking, advanced knowledge of FIS applications, and strong communication and organizational skills to maintain high service levels across channels.