Branch Banking Manager: Growth & Customer Experience

Socket.dev; Ridge Spring (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev's Retail Banking Manager I in Ridge Spring, SC leads branch productivity and profitability while building an engaged, high-performing team dedicated to delivering an exceptional in-branch customer experience.

The role drives growth in consumer and commercial lending, partners with Small Business Bankers and Market Presidents, and expands customer relationships through community outreach and outside business development.

Qualifications

• Experience leading branch teams and driving sales/metrics.
• Proven ability to develop customer relationships and referrals.
• Knowledge of consumer and commercial loan products and banking operations.
• Understanding of CIP and banking regulations and risk controls.

Responsibilities

• Lead a branch team to achieve productivity, growth, and profitability targets.
• Provide outstanding customer experiences across deposit, loan, and service activities.
• Promote and grow consumer and commercial credit products; support loan underwriting.
• Foster external relationships with community partners and business channels.
• Ensure compliance with federal/state banking laws and internal controls.
• Coach staff, conduct regular team meetings, and drive employee development.

Skills

Leadership

Customer Service

Coaching

Business Development

Job description

Socket.dev's Retail Banking Manager I in Ridge Spring, SC leads branch productivity and profitability while building an engaged, high-performing team dedicated to delivering an exceptional in-branch customer experience.

The role drives growth in consumer and commercial lending, partners with Small Business Bankers and Market Presidents, and expands customer relationships through community outreach and outside business development.