Branch Banking - Leader

Flagstar Bank; Oxford (MI); On-site; USD 59,000 - 99,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Comprehensive Leave Program

Job summary

Flagstar Bank is seeking a Branch Banking Leader to coach a high-performing branch team, drive sales, and ensure exceptional client experience with strong operational integrity. The role focuses on coaching for revenue growth, client engagement, and meeting performance targets across branches.

Responsibilities include leading sales initiatives, developing staff, managing risk, and ensuring regulatory compliance while delivering superior client service.

Qualifications

• Minimum 6+ years of branch sales experience.
• 2+ years in a leadership role.
• Undergraduate degree preferred; high school diploma or GED required.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets.
• Provide training, development and coaching to branch teams on sales and customer service.
• Foster a conducive environment for branches and clients with adherence to compliance requirements.
• Identify and mitigate risks; ensure operational integrity and client satisfaction.

Skills

Sales Leadership

Coaching & Mentoring

Team Building

Results Driven

Education

High School or GED

Undergraduate Degree Preferred

Job description

Position Title

Branch Banking - Leader

Job Summary

Branch Banking Leadercoaches a high‑performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.In addition, this role has a large focus oncoaching tosales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while deliveringhigh levelof client service.

Job Responsibilities

• Business Performance:Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).Activelyseekand deliver the right client introductions to the right teammember(s) to achieve growth targets and execute successful salesinitiative.Usesindependent judgement and discretion to make sound financial decisions.
• Sales Leadership and Coaching:Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engageto deliver ontargets.Fosterthe right environmentfor branch teams and clients.Responsible for talentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, successionplanningandensuringall staffcomply withcompliance requirements.
• Client Experience:Deliver client engagement and education--usingthe tools and systems available. Foster a culture focused on providingan exceptionalclient experience with a commitment to delivering on our mission and purpose.Analyzes and resolves problemspertaining tobranch operations and client satisfaction.
• Risk Management: Foster a culture of disciplined risk management helping teamsidentifyand mitigate reputational, regulatory, employee and client risks. Ensure team awareness,understandingand adherence to all applicable bank policies and regulations. Meet operational excellence standards. Uses independent judgement and discretion to make decisions. May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Additional Accountabilities: Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 6+ Years of overall branch sales experience.
• Two (2)+years in a leadership role.
• Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent).

Job Competencies

• Creating Diverse andCohesive Team.
• Education, Coaching and Mentoring.
• Prioritize Competing Demands.
• Drive for Results.
• Profit Discipline.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA): No unusual physical exertion is involved.

Benefits

• medical
• dental
• vision
• life
• disability insurance
• comprehensive leave program

Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar is an Equal Opportunity Employer

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender

Pay Range $59,085.00 - $99,485.00

About Flagstar Bank

Flagstar Bank, N.A. is based in Hicksville, NY, and at December31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast‑growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.