Branch Banking - Leader

Flagstar Bank; Apple Valley (CA); On-site; USD 59,000 - 99,000; Full time

Job summary

Flagstar Bank in Apple Valley, CA is looking for a Branch Banking Leader to coach a high-performing branch team, drive sales, and ensure operational excellence while delivering exceptional client service.

The role focuses on coaching for sales growth, revenue targets, risk management, and staff development, with emphasis on leadership and compliance. A strong track record in branch sales is required and the position is based in Apple Valley, CA.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum 6+ years of overall branch sales experience.
• Two (2)+years in a leadership role.
• Education level preferred: Undergraduate Degree (4 years or equivalent).

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in deposits loans, and non-interest income.
• Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets.
• Foster the right environment for branch teams and clients and manage talent functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning.
• Ensure team awareness, understanding and adherence to all applicable bank policies and regulations.
• Accountable for compliance with regulatory policies and completing required compliance training.

Skills

Leadership

Sales

Coaching

Client service

Risk management

Staff development

Education

High School diploma or equivalent

Undergraduate degree preferred

Job description

Position Title

Branch Banking - Leader

Location

Apple Valley, CA 92307

Job Summary

Branch Banking Leadercoaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.In addition, this role has a large focus oncoaching tosales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while deliveringhigh levelof client service.

Job Responsibilities

• Business Performance:Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).Activelyseekand deliver the right client introductions to the right teammember(s) to achieve growth targets and execute successful salesinitiative.Usesindependent judgement and discretion to make sound financial decisions.
• Sales Leadership and Coaching:Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engageto deliver ontargets.Fosterthe right environmentfor branch teams and clients.Responsible for talentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, successionplanningandensuringall staffcomply withcompliance requirements.
• Client Experience:Deliver client engagement and education--usingthe tools and systems available. Foster a culture focused on providingan exceptionalclient experience with a commitment to delivering on our mission and purpose.Analyzes and resolves problemspertaining tobranch operations and client satisfaction.
• Risk Management: Foster a culture of disciplined risk management helping teamsidentifyand mitigate reputational, regulatory, employee and client risks. Ensure team awareness,understandingand adherence to all applicable bank policies and regulations.Meet operational excellence standards. Uses independent judgement and discretion to make decisions. May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 6+ Years of overall branch sales experience.
• Two (2)+years in a leadership role.
• Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent).
• Job Competencies: Creating Diverse andCohesive Team. Education, Coaching and Mentoring. Prioritize Competing Demands. Drive for Results. Profit Discipline. Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): No unusual physical exertion is involved.

Equity and Compensation

Flagstar is an Equal Opportunity Employer - Vets/Disabled We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $59,085.00 - $99,485.00 Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail]. Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender