Frontline Banking Client Advisor I

Flagstar Bank; New York (NY); On-site; USD 23,000 - 31,000; Full time

Job summary

Flagstar Bank in Staten Island seeks a Branch Banking Client Consultant I to deliver front-line service, greet clients, perform teller transactions, and identify needs to guide them toward appropriate financial solutions. This role emphasizes accuracy, efficiency, risk adherence, and friendly, proactive engagement with customers in the branch.

You will help support branch growth through client introductions, education, and collaboration with teammates while balancing daily duties with compliance

Qualifications

• Education level required: High School or equivalent.
• Minimum experience: Less than 2 years in customer service and sales.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: support growth targets and client introductions.
• Client Experience: resolve questions and complaints; provide education.
• Risk Management: perform transactions accurately and comply with policies.

Skills

Customer service

Sales oriented

Communication

Problem solving

Team collaboration

Attention to detail

Education

High School Diploma

Job description

Flagstar Bank in Staten Island seeks a Branch Banking Client Consultant I to deliver front-line service, greet clients, perform teller transactions, and identify needs to guide them toward appropriate financial solutions. This role emphasizes accuracy, efficiency, risk adherence, and friendly, proactive engagement with customers in the branch.

You will help support branch growth through client introductions, education, and collaboration with teammates while balancing daily duties with compliance