Branch Banking Client Advisor I - Client Service & Growth

Flagstar Bank; East Meadow (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in East Meadow, NY to deliver frontline service and transactional support. You’ll welcome clients, identify needs, and perform teller functions accurately while supporting branch growth and sales initiatives.

The role emphasizes client engagement, problem resolution, and adherence to bank policies, with a focus on providing a positive, trusted branch experience and effective financial solutions for everyday banking needs.

Qualifications

• Education level as stated: High School or equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.
• Preferred Qualifications: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions.
• Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship building

Customer service

Education

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in East Meadow, NY to deliver frontline service and transactional support. You’ll welcome clients, identify needs, and perform teller functions accurately while supporting branch growth and sales initiatives.

The role emphasizes client engagement, problem resolution, and adherence to bank policies, with a focus on providing a positive, trusted branch experience and effective financial solutions for everyday banking needs.