Branch Banking Client Advisor I

Flagstar Bank; Huntington Station (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Leave program

Job summary

Flagstar Bank in Huntington Station, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, assess needs, and perform teller functions to support clients' financial goals while maintaining accuracy and adherence to bank policies.

In this role you will balance daily transactions with client engagement, help educate customers on products, and collaborate with team members to drive branch growth.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and complaints and through research and communication resolve in a timely manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations.

Skills

Customer service

Sales

Communication

Problem solving

Time management

Education

High School or equivalent

Job description

Flagstar Bank in Huntington Station, NY is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, assess needs, and perform teller functions to support clients' financial goals while maintaining accuracy and adherence to bank policies.

In this role you will balance daily transactions with client engagement, help educate customers on products, and collaborate with team members to drive branch growth.