Branch Banker: Proactive Sales & Customer Growth

PNC Financial Services Group, Inc.; Lakeview (IL); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision coverage

Paid time off and holidays

Disability protection

Life insurance

Education assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Banker in Chicago, IL to grow the customer base and deepen relationships through proactive sales and service. You will manage the customer experience, collaborate with partners, and promote PNC solutions to meet client needs.

The role emphasizes outbound and lobby engagement, risk awareness, and a strong customer-focus within an in-office environment. Salary varies by location and experience.

Qualifications

• Strong knowledge of banking products and services with a focus on customer loyalty.
• Proven ability to drive sales through proactive engagement and referrals.
• Comfort using technology to enhance the customer experience and manage risk.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow wallet share and loyalty.
• Educate customers on options for managing transactions and leveraging PNC solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Branch Banker in Chicago, IL to grow the customer base and deepen relationships through proactive sales and service. You will manage the customer experience, collaborate with partners, and promote PNC solutions to meet client needs.

The role emphasizes outbound and lobby engagement, risk awareness, and a strong customer-focus within an in-office environment. Salary varies by location and experience.