Branch Administrator

Auto-Chlor Services, LLC; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Auto-Chlor Services, LLC in New Orleans, LA, seeks a Branch Administrator to support daily branch operations and top-tier customer service on-site.

You will conduct research, prepare reports, manage correspondence, handle billing inquiries, and assist with inventory and compliance, collaborating with management and field teams.

The role requires strong organizational and communication skills, a high school diploma, and at least two years in branch operations or distribution.

Qualifications

• Strong administrative and organizational skills.
• Experience with scheduling, document management, and record keeping.
• Proficiency with word processing, spreadsheets, email, and basic CRM or database systems.
• Effective communication and customer service skills.
• Familiarity with billing, invoicing, and order processing.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• High school diploma or equivalent; further coursework in business administration is a plus.
• At least two years of branch operations, service, or distribution experience.
• Reliability, integrity, and commitment to safe workplace practices.

Responsibilities

• Support daily branch operations and customer service activities.
• Perform research, prepare statistical reports, and handle information requests.
• Schedule meetings, arrange conference calls, and manage correspondence.
• Assist with inventory tracking and documentation compliance.
• Coordinate with branch management and field teams to ensure smooth operations.

Skills

Administrative skills

Organizational skills

Scheduling

Document management

Record keeping

Office software

CRM systems

Communication skills

Customer service

Billing & invoicing understanding

Prioritization & multi-tasking

Reliability & integrity

Safety awareness

Education

High school diploma or equivalent

Business administration coursework

Tools

Office software

CRM software

Job description

Company Description

Auto-Chlor Services, LLC is part of a family of service companies that includes collectively serving ware washing, laundry, housekeeping, and floor care markets. Leveraging combined experience and a broad service force, the company delivers customized lease and service programs for dishwashing, laundry, and housekeeping applications.

Auto-Chlor Services supports customers in the Food & Beverage, Hotel/Motel, Health Care, and other institutional sectors. From restaurants and hotels to hospitals, schools, and processing plants, the company designs tailored equipment lease and chemical programs to meet diverse cleaning and sanitation needs. Team members join a customer-focused organization that values reliable service and practical solutions.

Role Description:

The Branch Administrator is a full-time, on-site role based in New Orleans, LA, responsible for supporting daily branch operations and customer service activities. This position requires knowledge of high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings . The Branch Administrator communicates with customers regarding service requests, account updates, and billing inquiries, ensuring timely and accurate information. The role also involves organizing branch documentation, assisting with inventory tracking, and supporting internal reporting and compliance requirements. Collaboration with branch management and field teams is essential to maintain efficient operations and a positive customer experience.

Qualifications

• Strong administrative and organizational skills, including experience with scheduling, document management, and record keeping.
• Proficiency with office software such as word processing, spreadsheets, email, and basic database or CRM systems.
• Effective communication and customer service skills, with the ability to handle phone, email, and in-person inquiries professionally.
• Basic understanding of billing, invoicing, and order processing, with attention to accuracy and detail.
• Ability to prioritize tasks, meet deadlines, and support multiple team members in a fast-paced branch environment.
• High school diploma or equivalent required; additional coursework or training in business administration or related fields is a plus.
• Previous experience in branch operations, service, or distribution environments of at least two years is required.
• Reliability, integrity, and a commitment to safe workplace practices and company policies.

Amount of Travel Required - None

Work Schedule - (7am - 4pm) Monday through Friday