BPO reviewer

Infinity International Processing Services, Inc.; Newport News (VA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Work from home

Job summary

Infinity International Processing Services, Inc. is a leading provider of BPO quality assurance and clerical review services to mortgage lenders and appraisal management companies worldwide.

We are expanding and hiring a Clerical/BPO Reviewer cum Trainer to review broker price opinion reports for errors and to ensure compliance with USPAP, Fannie Mae and client guidelines. The role offers permanent employment with work-from-home flexibility and the chance to train client staff and offshore teams

Qualifications

• Minimum of 10+ years of BPO review experience.
• Must be able to employ proper application of valuation techniques and methodologies.
• May have to travel to client's place for process training/transition.
• Handle client relation during test and ramp-up phase of new projects.
• Travel to offshore delivery centers in India and assist in training, project transition & ramp-up.
• Once offshore resources are ramped up, perform quality control.
• Must be able to work in a high volume production environment and meet deadlines.
• Self prioritize tasks & work towards the same.
• Perform other related duties as assigned or directed by the management.

Responsibilities

• Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology
• Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers
• Job Type: Permanent / Work from home

Skills

BPO review experience

Valuation techniques

Client relations

Training/mentoring

Quality assurance

Job description

Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.

Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.

Job Description

Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance.

Qualifications

• Minimum of 10+ years of BPO review experience
• Must be able to employ proper application of valuation techniques and methodologies
• May have to travel to client's place for process training/transition
• Handle client relation during test and ramp-up phase of new projects
• Travel to offshore delivery centers in India and assist in training, project transition & ramp-up
• Once offshore resources are ramped up, perform quality control
• Must be able to work in a high volume production environment and meet deadlines
• Self prioritize tasks & work towards the same
• Perform other related duties as assigned or directed by the management

Additional Information

Key Responsibilities:

Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology

Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers

Job Type: Permanent / Work from home