BPO & Contact Center Sales Leader | Uncapped Commission

NexGen Technologies, LLC; Boynton Beach (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Uncapped commission

Professional development & leadership

Job summary

NexGen Technologies is seeking a Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for next-generation outsourcing solutions.

The ideal candidate brings 10+ years in BPO/ CX outsourcing, a track record of closing $5M+ deals, and strong executive networking within the space. This leader will shape go-to-market strategy, engage senior stakeholders, and lead enterprise opportunities.

Qualifications

• 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services.
• Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+).
• Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices.

Responsibilities

• Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies.
• Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close.
• Identify and prioritize target markets, verticals, and accounts for long-term revenue growth.
• Own and exceed quarterly and annual bookings, revenue, and margin targets.
• Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities.

Skills

Strategic sales leadership

Enterprise sales

BPO / contact center outsourcing

Executive relationship building

Pricing & contract negotiation

Job description

NexGen Technologies is seeking a Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for next-generation outsourcing solutions.

The ideal candidate brings 10+ years in BPO/ CX outsourcing, a track record of closing $5M+ deals, and strong executive networking within the space. This leader will shape go-to-market strategy, engage senior stakeholders, and lead enterprise opportunities.