Bozeman Service Operations Manager – Concrete Projects

A-Core Concrete Specialists; Bozeman (MT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Insurance benefits

401K after 60 days of service

Growth opportunities

Job summary

A-Core Concrete Specialists in Bozeman, MT is seeking a Service Operations Manager to oversee all branch operations, ensuring projects are dispatched, completed safely, on time, and within budget.

The role requires strong leadership, strategic planning, excellent communication, and hands-on knowledge of construction processes. You will coordinate field crews, manage schedules, monitor costs, and drive continuous improvement while upholding safety standards.

Qualifications

• Pass DOT Physical.
• CDL – highly recommended.
• Pass background check (for some projects).
• Must pass Drug Screen (Required).
• Valid Driver’s License (Required).
• Must have a good driving record (MVR).
• Proven experience in construction or industrial services, preferably in concrete cutting, demolition, or related fields.
• Proficiency in scheduling software, fleet/equipment tracking systems, and financial management tools.
• Excellent communication, problem-solving, and leadership abilities.

Responsibilities

• Monitor and coordinate all concrete cutting projects from initiation to completion, ensuring adherence to specifications, timelines, and safety standards.
• Determine and supervise field crews, schedule personnel, and manage equipment and materials from start to finish ensuring optimal workforce deployment across job sites while paying attention to budgetary limitations.
• Enforce strict safety protocols, conduct site safety audits, and ensure compliance with OSHA and company safety policies; address unsafe conditions immediately.
• Act as the primary point of contact for clients, addressing concerns, managing expectations, and ensuring high levels of customer satisfaction.
• Track project costs, review invoices, and adjust budgets to maintain profitability.
• Oversee equipment maintenance schedules, track tool and material inventory, and coordinate timely delivery of supplies to job sites.
• Identify inefficiencies in service delivery, implement process improvements, and use data analytics to measure performance and drive continuous improvement.
• Provide coaching and training to field supervisors and crews, develop performance plans, and support employee retention and career growth.

Skills

Project management

Leadership

Safety compliance

Communication

Scheduling software

Budget management

CDL recommended

Tools

Scheduling software

Fleet tracking systems

Financial management tools

Job description

A-Core Concrete Specialists in Bozeman, MT is seeking a Service Operations Manager to oversee all branch operations, ensuring projects are dispatched, completed safely, on time, and within budget.

The role requires strong leadership, strategic planning, excellent communication, and hands-on knowledge of construction processes. You will coordinate field crews, manage schedules, monitor costs, and drive continuous improvement while upholding safety standards.