BOX OFFICE TICKET SELLER | SURPRISE STADIUM

City of Surprise, AZ; Surprise (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Surprise, AZ is seeking a friendly, energetic ticket seller for Surprise Stadium. This entry-level, part-time seasonal role puts you at the center of fan experiences, helping guests find seats, answer questions, and process transactions with a smile.

Hours range from 15 to 35 per week, with a January 11, 2027 start. You’ll gain exposure to event operations—from Spring Training to concerts—while delivering excellent customer service, cash handling, and teamwork in a fast-paced stadium

Qualifications

• Entry-level position with no required prior stadium experience.
• Strong customer service and communication skills are essential.
• Cash handling and basic sales ability are preferred.

Responsibilities

• Assist guests with purchasing tickets and guiding to seats.
• Process cash and card transactions accurately and efficiently.
• Support stadium operations and event activities during events.

Skills

Customer service

Cash handling

Guest interaction

Team player

Education

High School Diploma or equivalent

Job description

Join our dynamic Surprise Stadium team as a ticket seller, where every day is an adventure! Dive into the heart of the action and be the face of unforgettable experiences at Surprise Stadium. With a focus on fun and exceptional customer service, you’ll connect with guests, help them discover their next great experience, and ensure they leave with a smile! Let’s turn ticket sales into memories and make every interaction fun and engaging!

This is a Part-Time seasonal position. Hours will vary but are estimated to be between 15 – 35 hours per week. The anticipated start date for this Part-Time seasonal position is January 11, 2027.

SUMMARY

This is an entry level position. Incumbents support a variety of daily stadium and event operational services and programs, including Spring Training, tournaments, ticketing, private rentals, concerts, event operations, and special events. Incumbents are part of daily operations, site and equipment preparation, and assists in conducting activities and programs, performs customer service, cash handling, and monitors participants.

EDUCATION and/or EXPERIENCE

Any combination of education and experience which provides the knowledge, skills, and abilities to perform the work.

CERTIFICATIONS, LICENSES, REGISTRATIONS

None

SELECTION PROCESS

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Criminal Background Screening
• E-Verify
• Fingerprinting

The City of Surprise is an EEO/ADA reasonable accommodation employer.