Box Office & Ticket Operations Manager

Gondola; Joliet (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

A local baseball organization in Joliet is seeking a Manager for Ticket Operations. This role involves overseeing all ticket operations, managing staff, and ensuring exceptional customer service. The ideal candidate will have at least one year of experience in a similar environment and a Bachelor's Degree is preferred. Responsibilities include managing ticket sales, implementing strategies, and coordinating with various departments. The position demands strong communication skills and attention to detail.

Qualifications

• Minimum 1 year of experience in managing a Ticket Office.
• Bachelor's Degree preferred.
• Strong attention to detail and communication skills.

Responsibilities

• Oversee all facets of ticket operations for events.
• Manage ticketing budget goals and reporting.
• Hire, train, and schedule box office staff.

Skills

Customer service

Communication

Attention to detail

Ticket operations management

Education

Bachelor's Degree in Business Administration or Accounting

Tools

TicketReturn

Microsoft Excel

Microsoft Word

Google Suite

Job description

A local baseball organization in Joliet is seeking a Manager for Ticket Operations. This role involves overseeing all ticket operations, managing staff, and ensuring exceptional customer service. The ideal candidate will have at least one year of experience in a similar environment and a Bachelor's Degree is preferred. Responsibilities include managing ticket sales, implementing strategies, and coordinating with various departments. The position demands strong communication skills and attention to detail.