Box Office Ticket Agent

Utah; Salt Lake City (UT); On-site; USD 14,000 - 17,000; Part time

Job summary

Pioneer Theatre Company in Salt Lake City, UT is hiring a part-time Box Office Ticket Agent to handle phones, sell tickets, and answer customer questions. The role will include shifts from 10AM to 6PM, Monday through Friday, with potential evening and weekend hours based on show schedules.

Experience in cashiering is preferred and strong English communication is essential. The position supports the U of U Theatre Department and PT Company operations during events and campus activities.

Qualifications

• Six months cashiering experience or equivalency required.
• Demonstrated human relations and effective communication skills.

Responsibilities

• Sell and exchange tickets using our ticketing software.
• Collect money and provide correct change.
• Count money and balance it with tickets or sales.
• Provide directions about parking, merchandise, and productions.

Skills

Cashier experience

English communication

Job description

Details

Open Date 08/03/2026

Requisition Number PRN17264N

Job Title Cashier

Working Title Box Office Ticket Agent

Career Progression Track A

Track Level

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 20

Full Time or Part Time? Part Time

Shift Variable

Work Schedule Summary

This position should expect a part-time schedule with shifts from 10AM to 6PM Monday through Friday, with some evening and weekend work when show schedules necessitate.

Is this a work study job? No

VP Area Academic Affairs

Department 00072 - Pioneer Theatre Company

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 10.50 to 12.50

Close Date 11/03/2026

Priority Review Date (Note - Posting may close at any time) 09/03/2026

Job Summary

Pioneer Theatre Company is hiring for Box Office Cashier. They are responsible for answering phones, selling tickets, and answering customer questions. This position should expect a part-time schedule with shifts from 10AM to 6PM Monday through Friday. When productions are open to the public, those hours would extend to later in the evening and weekends based on performance schedule. In addition, PTC also manages the ticketing for the University of Utah Theatre Department.

Responsibilities

1. Using our ticketing software to sell and exchange tickets for customers.

2. Collects money and returns change to customers.

3. Counts money collected during shift, balances it with tickets or items sold, and submits to supervisor for review.

4. Provides directions and answers general questions about parking permits and policies, merchandise, theater productions, etc.

5. Opens and closes facilities at beginning and end of shifts.

6. Cleans work area by sweeping floors, wiping off machines and counters.

7. May assist with special events and projects.

8. Clerical tasks such as answering phones, responding to mail, or filing.

9. Fulfilling these same responsibilities for the U of U Theatre Department.

Minimum Qualifications

Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Applicants who enjoy theatre, need only a part-time schedule, and have a very good command of the English language. Be very customer-service oriented and willing to help on all levels.

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.

Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.