Box Office Supervisor | Part-Time | Grand Junction Convention Center

Oak View Group; Grand Junction (CO); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Paid leave

Job summary

Oak View Group (OVG) is seeking a Box Office Supervisor to oversee daily ticketing operations, train staff, and cover shifts when the manager is away. This role involves processing ticket sales via Ticketmaster and Universe, maintaining accurate cash handling, and ensuring policy compliance at the box office.

The position offers an hourly rate of $16.00–$18.00 and open availability including evenings, weekends, and holidays, with part‑time status and opportunities to grow within a dynamic live

Qualifications

• 2-3 years of experience in a box‑office setting or similar is required.
• Previous experience supervising teams is preferred.
• Ability to perform effectively under stressful situations.
• Ability to define, analyze, and solve problems.
• Ability to coordinate box‑office procedures with other staff.
• Ability to work variable hours, including evenings, weekends, and holidays.
• Ability to communicate effectively both verbally and in writing.
• Skilled in operating modern office equipment, including computers.

Responsibilities

• Training part‑time box‑office staff.
• Maintaining daily records of ticketing sales transactions, including but not limited to daily sales, deposits, and cash.
• Managing the box‑office window and phones during given shifts.
• Utilizing the Ticketmaster and Universe ticketing systems to process ticket sales.
• Assisting in the enforcement of building policies for patrons.
• Handle difficult situations with courtesy and tact when dealing with the public and promoters.
• Maintain an effective working relationship with other staff, event promoters, and the general public.

Skills

Box office experience

Team supervision

Under pressure

Problem solving

Office coordination

Flexible hours

Verbal & written communication

Computer skills

Ticketing systems

Tools

Ticketmaster

Universe

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centres, music festivals, performing arts centres, and cultural institutions, spanning four continents.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centres, music festivals, performing arts centres, and cultural institutions, spanning four continents.

Position Summary

The Box Office Supervisor assists in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away, and scheduling and training personnel. This role pays an hourly rate of $16.00 - $18.00.

Benefits for Part‑Time roles

401(k) Savings Plan and 401(k) matching. Also, OVG provides part‑time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

This position will remain open until December 25, 2026.

Responsibilities

• Training part‑time box‑office staff.
• Maintaining daily records of ticketing sales transactions, including but not limited to daily sales, deposits, and cash.
• Managing the box‑office window and phones during given shifts.
• Utilizing the Ticketmaster and Universe ticketing systems to process ticket sales.
• Assisting in the enforcement of building policies for patrons.
• Handle difficult situations with courtesy and tact when dealing with the public and promoters.
• Maintain an effective working relationship with other staff, event promoters, and the general public.

Qualifications

• 2-3 years of experience in a box‑office setting or similar is required.
• Previous experience supervising teams is preferred.
• Ability to perform effectively under stressful situations.
• Ability to define, analyze, and solve problems.
• Ability to coordinate box‑office procedures with other staff.
• Ability to work variable hours, including evenings, weekends, and holidays.
• Ability to communicate effectively both verbally and in writing.
• Skilled in operating modern office equipment, including computers.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.