Box Office Attendant | Part-Time | Enmarket Arena

Oak View Group; Savannah (GA); On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) is seeking a part-time Box Office Attendant in Savannah, GA. You will assist with ticket operations, will-call, digital ticketing, and event inquiries. The role requires friendly customer service, attention to detail, and learning the box office system; typical hours include day events and regular shifts.

The position offers hourly pay of $14.00–$15.00 and benefits for part-time roles such as 401(k) savings and matching. Open until October 9, 2026.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service and retail sales preferred.
• Ability to learn box office ticketing system and work in a fast-paced environment.

Responsibilities

• Assist in ticket operations and box office duties.
• Provide information and answer questions by phone and in person.
• Process ticket sales and will-call, and help with digital ticketing issues.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Ticketmaster

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services. Our platform spans venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, OVG serves seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

Position Summary

The Box Office Attendant will assist the Director of Ticketing, Box Office Manager, and Assistant Box Office Manager with ticket operations. Responsibilities include ticket sales, will‑call, digital ticketing, parking, and answering event-related inquiries. The ideal candidate is detail‑oriented, patient, and has some customer service experience with the capability to learn the ticketing system used at the box office. This role requires working normal box‑office hours during the day as well as during events.

This role pays an hourly rate of $14.00–$15.00.

Benefits for Part‑time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 9, 2026.

About the Venue

The Enmarket Arena boasts a 9,500‑seat arena with luxury suites, club seating, and first‑rate food and beverage. It hosts national touring concerts, family shows, comedians, and more, and is expanding sports in the region with the ECHL hockey team “Savannah Ghost Pirates” among other events.

Responsibilities

• Provide friendly customer service on both event and non‑event days in the box office.
• Offer information and answer questions via the phone in the box office.
• Perform ticket‑selling functions using Ticketmaster sales software (training provided).
• Distribute will call.
• Assist customers with digital ticketing issues.
• Perform other duties as assigned by the Box Office Manager or Assistant Box Office Manager.

Qualifications

• Availability to work flexible hours during weekdays, events, weekends, and holidays.
• High school diploma or equivalent experience required.hiend>
• Previous customer service and retail sales experience preferred.
• Experience with events, guest relations, and/or box office is preferred.
• Must be adaptable and patient with the ability to work in a fast‑paced, high‑volume environment.
• Demonstrate ability in communication, problem‑solving, and customer service.

Diversity and Inclusion

We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to amplifying voices from all backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.