Box Office Supervisor - 713 Music Hall

Live Nation; Houston (TX); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a dynamic team at a leading live entertainment company as a Box Office Supervisor. This role involves managing daily Box Office operations, ensuring superior customer service, and fostering a positive team environment. You will be responsible for cash handling, staff training, and collaborating with various departments to ensure a seamless experience for artists and fans alike. If you are passionate about live events and have a knack for leadership and customer service, this is the perfect opportunity to advance your career in a fast-paced and exciting environment.

Benefits

Healthcare

Vacation

Retirement Plan

Tuition Reimbursement

Exclusive Access to Live Events

Qualifications

• Experience in Box Office / Ticketing Management is essential.
• Flexible schedule required, including nights and weekends.

Responsibilities

• Supervise daily Box Office operations and staff training.
• Ensure compliance with cash handling policies and ticket inventory.
• Coordinate with various teams and manage offsite venue needs.

Skills

Box Office Management

Customer Service

Cash Handling

Leadership

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Box Office Supervisor - 713 Music Hall

Apply locations: Houston, TX, USA

time type: Part time

posted on: Posted 3 Days Ago

job requisition id: JR-80195

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts promotes more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs connecting over 1,200 sponsors with 145 million fans attending Live Nation events each year. For more information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate, motivated, driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. If this describes you, please read on!

What this role will do

1. Supervision of the Department

• Organize and manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.)
• Support box office staff in their functions as needed
• Foster a positive and creative team environment
• Ensure open communication with the Box Office Manager and all venue departments
• Provide ongoing staff training and assist with staff evaluations
• Recruit, hire, and ensure staffing levels meet needs
• Promote and ensure superior customer service
• Participate in venue meetings as needed

Financial / Cash Handling

• Ensure cash handling policies are followed
• Balance and reconcile cash drawers
• Assist with ticket sales reconciliation and cash deposits
• Manage pricing initiatives and assist with payroll scheduling
• Handle band settlements and provide daily ticket counts

Other Responsibilities

• Maintain ticket inventory and monitor ticketing systems
• Coordinate with Ticketmaster and ensure compliance with ADA laws
• Develop and update customer database and call systems
• Interact with artists, management, and record labels
• Collaborate with VIP and operations teams on various tasks
• Manage offsite venue coverage and equipment needs

What this person will bring

Required:

• Experience in Box Office / Ticketing Management
• Flexible schedule including nights, weekends, and holidays
• Experience in cash handling, leadership, management, and customer service
• High School Diploma

Preferred:

• Experience in live environment operations and handling counterfeit cash
• Proficiency in Microsoft Office applications
• Strong prioritization, time management, and multitasking skills
• Good communication and email etiquette

Physical Demands/Working Environment:

Fast-paced, loud, and stressful environment.

Equal Employment Opportunity

Live Nation values diversity and is committed to providing equal employment opportunities regardless of age, race, gender, disability, and other protected categories. We consider qualified applicants with criminal histories in accordance with applicable laws.

About Us

Recognized as a Great Place to Work and Fortune’s Most Admired Companies, Live Nation is a leader in live entertainment, supporting artists and fans worldwide with innovative ticketing, venue development, concert promotion, and more. We offer comprehensive benefits, including vacation, healthcare, retirement, tuition reimbursement, and exclusive access to live events. Join us to take your career to the next level.