Box Office/Parking Seller|Part-time| Ford Park Entertainment Complex

Spectra; Beaumont (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in venue management is seeking a Box Office Associate for Doggett Ford Park. This role involves ticket and parking sales, customer service, and requires excellent multitasking skills. Ideal candidates will have experience in cash handling and a flexible schedule. Join a diverse team committed to inclusivity in the live event industry.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Must be over 18 years old.
• Experience working with the public and cash handling.

Responsibilities

• Perform transactions for all events on the ticketing system.
• Communicate and satisfy patrons with world-class customer service.
• Reconcile all monies received from ticket sales.

Skills

Customer Service

Multitasking

Verbal Communication

Problem Solving

Tools

Windows-based Computers

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the supervision of the Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, and customer service for all ticketed events at Doggett Ford Park.

This role pays an hourly rate of $11 to $13.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

Evergreen Role: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

1. Know and understand the operations of the Doggett Ford Park ticketing system.
2. Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
3. Know and understand seating charts and configurations of Doggett Ford Park.
4. Perform transactions for all events on the ticketing system with efficiency and accuracy.
5. Collect proper currency or credit card amount for ticket purchases and give back the correct change for cash handling purposes.
6. Communicate and satisfy patrons with world-class customer service.
7. Answer phones and address call-in purchaser requests for information.
8. Reconcile all monies received from ticket sales.
9. Maintain confidentiality.
10. Additional duties may be assigned by the Box Office Director or Supervisor.

Qualifications

1. Ability to multitask in a fast-paced environment.
2. Familiarity with Windows-based computers.
3. Possess excellent customer service skills.
4. Experience working with the public and cash handling.
5. Ability to work independently and as part of a team.
6. Flexible schedule, including early mornings, nights, weekends, and holidays.
7. Ability to work in a loud environment.
8. Must be over 18 years old.
9. Strong verbal communication skills in English; Spanish is a plus.
10. Proven ability to work well with all levels of management.
11. Strong analytical and problem-solving skills.
12. Ability to work outdoors in various weather conditions.
13. Long shifts may be required.

Our Commitment

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities we serve, and we are committed to amplifying voices from all backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We do not discriminate against employees or applicants based on veteran status, race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class under law.