Box Office/Parking Seller|Part-time| Ford Park Entertainment Complex

Oak View Group; Beaumont (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in live events is seeking dedicated individuals for ticket sales and customer service roles at a premier venue. This position offers an exciting opportunity to engage with patrons and ensure a seamless experience during events. Team members will be responsible for managing ticket transactions, providing exceptional service, and maintaining the integrity of sales. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and be able to work flexible hours, including nights and weekends. Join a diverse team committed to excellence and innovation in the live entertainment industry.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• Ability to multitask in a fast-paced environment and provide excellent customer service.
• Experience with cash handling and working with the public is essential.

Responsibilities

• Handle ticket and parking sales with efficiency and accuracy.
• Provide world-class customer service and reconcile sales transactions.

Skills

Multitasking

Customer Service

Cash Handling

Verbal Communication

Problem Solving

Education

High School Diploma

Tools

Windows-based Computers

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under supervision of Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, & customer service for all ticketed events at Doggett Ford Park. This role will pay an hourly rate of $11 to $13.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Know and understand the operations of the Doggett Ford Park ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
• Know and understand seating charts and configurations of Doggett Ford Park.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change for cash handling purposes.
• Communicate and satisfy patrons with world-class customer service.
• Answer phones and address call-in purchasers' requests for information.
• Reconcile all monies received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by Box Office Director or Box Office Supervisor.

Qualifications

• Ability to multitask in a fast‐paced environment.
• Familiarity with Windows-based computers.
• Possess excellent customer service skills.
• Experience working with the public and cash handling.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including, but not limited to, working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Must be able to work in a loud environment.
• Must be over 18 years of age.
• Strong verbal communication skills in the English language (Spanish is a plus).
• Proven ability to work well with all levels of management.
• Strong analytical and problem‐solving skills.
• Capable of working outside in a variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields.
• Position may require long extended hours during a shift.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.