Box Office Attendant | Part-Time | Tyson Events Center

Oak View Group; Sioux City (IA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group is seeking a Box Office Attendant for the Tyson Event Center/Orpheum Theatre in Sioux City, IA. You will handle ticket sales, customer service, and support for all ticketed events with accuracy and confidentiality.

Hourly pay ranges from $13.00 to $14.00, with part-time benefits including a 401(k) savings plan and matching. Flexibility to work early mornings, nights, weekends, and holidays is required. Open through November 27, 2026.

Qualifications

• Familiarity with Ticketmaster system and event details.
• Excellent customer service skills required.
• Experience handling cash and making correct change.

Responsibilities

• Assist with ticket sales and inquiries for all events.
• Process transactions accurately and reconcile daily sales.
• Answer phone inquiries and maintain confidentiality of information.
• Distribute tickets and provide correct change.
• Maintain seating configurations and seating charts familiarity.

Skills

Ticketmaster knowledge

Customer service

Cash handling

Multitasking

Teamwork

Strong communication

Job description

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Box Office Attendant responsible for ticket sales and customer service for all ticketed events at the Tyson Event Center/Orpheum Theatre. While delivering exceptional customer service to patrons. This role requires a strong understanding of the Ticketmaster system, event details, and venue seating configurations to assist guests with ticket purchases and inquiries. The attendant processes transactions, handles cash and credit payments with accuracy, and ensures proper distribution of tickets and change. Additionally, the position involves responding to phone inquiries, maintaining confidentiality of financial and customer information, and reconciling daily ticket sales.

This role will pay an hourly rate of $13.00 - $14.00

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 27, 2026.

Responsibilities

• Know and understand the operations of the Ticketmaster system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating).
• Know and understand seating charts and configurations.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate with and satisfy patrons with world-class customer service.
• Operate and answer phone calls and address patrons’ requests for information.
• Reconcile all funds received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by Box Office Director or Box Office Supervisor.

Qualifications

• Ability to multitask in a fast‑paced environment.
• Familiarity with Windows‑based computers.
• Possess excellent customer service skills.
• Experience working with the public and cash.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.
• Proven ability to work well with all levels of management.
• Strong analytical and problem‑solving skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.