Box Office and Operations Assistant

Binghamton University; City of Binghamton (NY); On-site; USD 52,000 - 54,000; Full time

Job summary

Binghamton University in New York is seeking a Staff Assistant (SL-2) to support the Anderson Center for the Performing Arts’ box office operations and events. The role includes student supervision, ticketing, and administrative duties.

The position also involves creating digital marketing content, coordinating with campus partners, and photographing/videographing performances while supporting multiple departments in a fast-paced, evening/weekend environment.

Qualifications

• Bachelor's degree required.
• Strong organizational, communication, and customer service skills.
• Ability to supervise and train student employees.
• Experience with ticketing systems, administrative processes, and/or financial transactions.
• Proficiency with Microsoft Office, Google suite, and similar office software.
• Experience creating digital marketing content including photography, videography, and social media.
• Ability to manage multiple priorities and work in a fast-paced, event-driven environment.
• Availability to work evenings and weekends.

Responsibilities

• Supervise, schedule, train, and approve timesheets for Box Office student employees.
• Process ticket sales, customer transactions, bank deposits, and assist with box office accounting; backup to Box Office Manager.
• Coordinate ticketing and event support with campus departments and partners.
• Assist Operations Director with event coordination, meetings, house management scheduling, and donor communications.
• Support Marketing by creating/editing photos, videos, and digital content across channels.
• Serve as photographer and videographer for Anderson Center Series performances and events.
• Provide backup support to Director of Marketing, Operations Director, and House Operations Director.

Skills

Organizational skills

Communication skills

Customer service

Supervise/train student employees

Ticketing systems experience

Office software (MS/Google)

Digital marketing content creation

Time management / multi-priority

Evening/weekend availability

Education

Bachelor's degree

Bachelor's degree in Fine Arts or related field

Tools

ArtsPeople

Adobe InDesign

Adobe Premiere Pro

Adobe After Effects

Mirrorless cameras

Apple products

Job description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Staff Assistant (SL-2)

Salary: $52,000 - $54,000

The Operations and Box Office Assistant provides administrative, operational, and marketing support for the Anderson Center for the Performing Arts. This position supports box office operations, event coordination, student employee supervision, marketing initiatives, and departmental administration while serving as a backup for several operational functions.

Essential Duties and Responsibilities

• Supervise, schedule, train, and approve timesheets for Box Office student employees.
• Process ticket sales, customer transactions, bank deposits, and assist with box office accounting; serve as backup to the Box Office Manager.
• Coordinate ticketing and event support with campus departments and performance partners.
• Assist the Operations Director with event coordination, production meetings, house management scheduling, ARTSCORP volunteer scheduling, service requests, purchasing, HR paperwork, donor correspondence, and other administrative functions.
• Support the Marketing Director by creating and editing photography, video, social media content, television advertisements, website updates, digital signage, and other promotional materials for Anderson Center, Music, and Theatre events.
• Serve as photographer and videographer for Anderson Center Series performances and other departmental events.
• Provide cross-functional support by serving as a backup to the Director of Marketing, Operations Director, and House Operations Director.

Requirements:

• Bachelor's degree
• Organizational, communication, and customer service skills
• Ability to supervise and train student employees
• Experience with ticketing systems, administrative processes, and/or financial transactions
• Demonstrated proficiency with Microsoft Office, Google and/or other office software
• Experience creating digital marketing content, including photography, videography, and social media
• Ability to manage multiple priorities and work collaboratively in a fast-paced, event-driven environment
• Availability to work evenings and weekends as required

Preferred Qualifications

• Bachelor's degree in Fine Arts or related field
• Experience with ArtsPeople ticketing software
• Experience with Adobe InDesign, Adobe Premier Pro, and/or Adobe After Effects photo editing software
• Experience with mirrorless cameras and associated equipment
• Experience with Apple products and equipment

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at [phone] or via email at [e-mail]

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Deadline for Internal Applicants: August 24, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

1. Resume,
2. Cover letter, and
3. Contact information for three professional references