Bowl Experience Ambassador - Fun, Safe and Guest-Focused

Dave & Buster's; Wilmington (DE); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

50% off food, beverages, activities &

Tuition Reimbursement Program

Be part of a New Center Opening Team

Rewards and recognition program

Benefits and paid time off

Family Fund for team assistance

Certified Trainer program

Job summary

Main Event Entertainment is seeking a Bowl Attendant to warmly welcome Guests, guide them through activities, and ensure a safe, fun bowling experience. You will answer questions, explain options, and help guests select lanes and equipment while maintaining high cleanliness and safety standards.

The role requires energy, teamwork, and the ability to learn multiple systems. You’ll assist with shoe service, lane setup, and occasional payments, contributing to a culture of FUN and guest

Qualifications

• Experience in food & beverage or retail is a plus, but not required.
• Customer-focused attitude and enthusiasm for fun.
• Able to work in a fast-paced environment and follow safety standards.
• Willingness to work days, nights and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome Guests and act as a FUN ambassador.
• Promote activities based on Guests' needs.
• Troubleshoot lane issues and assist with setup.
• Issue and clean bowling shoes; maintain shoe organization.
• Escort Guests to lanes and help with ball selection.
• Ensure Guests follow bowling safety rules.
• Process payments and greet Guests returning.
• Keep Bowl Desk and lanes organized; handle side duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multi-tasking

Communication

Systems learning

Job description

Main Event Entertainment is seeking a Bowl Attendant to warmly welcome Guests, guide them through activities, and ensure a safe, fun bowling experience. You will answer questions, explain options, and help guests select lanes and equipment while maintaining high cleanliness and safety standards.

The role requires energy, teamwork, and the ability to learn multiple systems. You’ll assist with shoe service, lane setup, and occasional payments, contributing to a culture of FUN and guest