Bowl Experience Ambassador

Dave & Buster's Inc.; Taylor (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

50% off food

Unlimited gameplay

Tuition reimbursement

Internal promote culture

New Center Opening Team

Rewards program

Paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment seeks Bowl Attendants to warmly welcome guests and act as the information source for activities and specials. You will guide guests through the bowling experience, help with lane setup, and ensure safety and sanitation standards are met.

Responsibilities include promoting activities, troubleshooting lane issues, handling payments, and keeping the Bowl Desk and lanes organized. The role requires energy, guest focus, teamwork, and availability for varied shifts.

Qualifications

• Prior food/beverage or retail experience is a plus but not required.
• Guest-focused mindset and a friendly, engaging attitude.
• Teamwork is essential to deliver a great guest experience.
• Strong problem-solving and multi-tasking abilities.
• Ability to learn and use multiple guest services systems.
• Clear communication with management, colleagues, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards in the bowling environment.
• Welcome guests and act as a FUN ambassador while guiding activities.
• Promote and recommend activities based on guest needs.
• Troubleshoot lane malfunctions and assist guests with lanes.
• Issue and clean bowling shoes and maintain shoe organization.
• Escort guests to lanes and assist with lane setup and ball selection.
• Ensure guests follow bowling safety standards.
• Process payments and greet guests returning to the venue.
• Maintain a clean Bowl Desk, lanes and perform side duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multitasking

Learning systems

Communication

Availability

Job description

Main Event Entertainment seeks Bowl Attendants to warmly welcome guests and act as the information source for activities and specials. You will guide guests through the bowling experience, help with lane setup, and ensure safety and sanitation standards are met.

Responsibilities include promoting activities, troubleshooting lane issues, handling payments, and keeping the Bowl Desk and lanes organized. The role requires energy, guest focus, teamwork, and availability for varied shifts.