Bowl Attendant

Dave & Buster's Management Corporation, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

50% off food

Beverage discounts

New center opening team

Tuition reimbursement

Internal promotion culture

Rewards program

Paid time off

Family fund

Certified trainer

Job summary

Main Event Entertainment in Grand Rapids is hiring Bowl Attendants to warmly welcome guests and guide them through activities, ensuring a FUN, safe, and memorable bowling experience. You’ll manage shoe rentals, lane setups, and payments, while maintaining a high-energy environment and upholding sanitation standards.

Prior food/retail experience helps, but a guest-focused mindset and teamwork are essential. Availability on days, nights, and weekends is expected in a fast-paced, inclusive culture

Qualifications

• Guest-focused mindset and ability to engage guests
• Teamwork is essential and encouraged
• Strong problem-solving and multi-tasking abilities
• Ability to learn and use multiple business systems
• Effective communication with guests and management

Responsibilities

• Uphold cleanliness and safety standards
• Welcome guests and act as a FUN ambassador
• Promote activities based on guest needs
• Troubleshoot lane issues and malfunctions
• Issue and clean bowling shoes; keep lanes organized
• Escort guests to lanes and help with lane setup
• Ensure safety standards are followed
• Process payments and greet returning guests
• Maintain a clean Bowl Desk and lanes

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

System navigation

Communication

Tools

POS systems

Job description

Job Description

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You're an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You're also dedicated to delivering the highest standards in safety and sanitation.

What will you be doing daily?

• Upholding our cleanliness and safety standards (We take this seriously!)


• Welcome and engage with all guests while being a FUN ambassador!


• Promoting and recommending activities based on a Guest's needs and activity availability


• Troubleshooting and handling lane malfunction calls


• Issuing and cleaning bowling shoes; maintaining shoe organization


• Escortng Guests to their lane and assisting them with their lane setup and ball selection


• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)


• Processing payment transactions and welcoming our Guests back


• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

Position Requirements

• Prior food and beverage or retail experience a plus but not required


• Guest-focused mindset (We heart our Guests!)


• Teamwork is a must (Teamwork makes the dream work!)


• Strong problem-solving and multi-tasking skills


• Ability to learn and utilize multiple systems that support the business


• Can effectively communicate with Management, Team Members, and Guests


• Availability to workdays, nights, and/or weekends

Perks

• Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!


• Awesome culture that's inclusive, rewarding, and FUN!


• 50% off food, beverages, activities, and unlimited gameplay!


• Tuition Reimbursement Program (yes, please!)


• We help others grow! (internal promote culture)


• Be part of a New Center Opening Team!


• Our rewards and recognition program rock!


• Benefits and paid time off (for those who qualify)


• Our Family Fund helps our Team Members financially in their time of need


• Become a Certified Trainer (aka, the best of the best!)

Salary

Salary Range: 13.73 - 17.25

Equal Opportunity Employer

Main Event Entertainment is an Equal Opportunity Employer

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you're with us, each and every moment together is the Main Event.

EEO & Accessibility

EOG is The Law - click here for more information

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