Boutique Timepiece Expert & Brand Ambassador

REEDS Jewelers, Inc.; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

LTD Insurance

401k

Merchandise discounts

Career growth

Drug-free workplace

Job summary

REEDS Jewelers in Charlotte operates a TAG Heuer boutique and seeks an energetic Timepiece Sales Specialist to deliver exceptional client experiences and drive luxury timepiece sales. You will act as a brand ambassador, master product knowledge, and support store operations to meet sales goals.

The role requires 3+ years in luxury retail, strong communication, and the ability to work evenings, weekends, and holidays in a fast-paced premium environment.

Qualifications

• 3+ years of experience in luxury retail, timepieces, or jewelry.
• Proven ability to exceed sales goals while building brand loyalty.
• Strong selling, communication, and relationship-building skills.
• Proficient in POS systems, Microsoft Office, and digital communication tools.

Responsibilities

• Deliver on personal and store sales goals, KPIs, and profitability.
• Serve as a brand ambassador and product expert on the sales floor.
• Maintain expert knowledge of product features, brand heritage, and timepiece technology.
• Support merchandising, inventory management, and promotional execution.
• Create a client-first culture centered on luxury service and personalized experiences.
• Manage an appointment-driven selling model and cultivate long-term client relationships.
• Participate in personalized client outreach and clienteling efforts.
• Assist with in-store events that drive traffic and strengthen client loyalty.

Skills

Luxury retail

Timepiece knowledge

Brand ambassador

Customer relationship building

Communication

Flexible schedule

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Office

Digital communication tools

Job description

REEDS Jewelers in Charlotte operates a TAG Heuer boutique and seeks an energetic Timepiece Sales Specialist to deliver exceptional client experiences and drive luxury timepiece sales. You will act as a brand ambassador, master product knowledge, and support store operations to meet sales goals.

The role requires 3+ years in luxury retail, strong communication, and the ability to work evenings, weekends, and holidays in a fast-paced premium environment.