Boutique Team Lead — Elevate Sales & Client Experience

Aritzia; Columbus (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Industry-leading benefits

Product discount

Virtual Wellness resources

Aspirational workspace

Job summary

Aritzia in Columbus, OH, is seeking a Boutique Lead to guide sales, client experiences, and people management in a fast-paced retail environment.

You will drive daily business goals, develop talent, and deliver world-class service while maintaining brand standards across the boutique. The role emphasizes leadership, culture, and strategic operations to create an extraordinary shopping experience.

Qualifications

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles.
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes.
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others.
• A dedication to quality and investing in results that add value to the business at all times.
• A deep understanding and commitment for the industry in which we operate.

Responsibilities

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or elevate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

Skills

People leadership

Cross-functional collaboration

Customer experience

Brand awareness

Communication

Job description

Aritzia in Columbus, OH, is seeking a Boutique Lead to guide sales, client experiences, and people management in a fast-paced retail environment.

You will drive daily business goals, develop talent, and deliver world-class service while maintaining brand standards across the boutique. The role emphasizes leadership, culture, and strategic operations to create an extraordinary shopping experience.