Boutique Store Manager

GDX Co.,Ltd.; West Hollywood (CA); On-site; USD 89,000 - 134,000; Full time

Job summary

AI Commerce Inc., a Los Angeles luxury boutique operator, seeks an experienced Boutique Store Manager to lead operations and growth of our high-end fashion boutique. You will own client experience, drive sales, merchandising, pricing, inventory, and day-to-day store performance.

Ideal candidate has luxury retail leadership background, experience with VIP clients, and a track record of delivering revenue targets.

Qualifications

• Significant professional experience in luxury retail or premium fashion environments.
• Proven track record of driving sales and achieving targets.
• Experience managing daily retail operations, inventory, staffing, and customer service.

Responsibilities

• Deliver exceptional, personalized luxury client experience.
• Drive boutique sales and revenue targets.
• Lead clienteling, outreach, and relationship management with VIP clients.

Skills

Luxury retail

Clienteling

Sales leadership

Team leadership

Pricing & merchandising

Inventory management

Store operations

VIP client management

Communication

Problem solving

Tools

POS systems

Inventory systems

Excel

PowerPoint

Job description

Company: AI Commerce Inc. – A subsidiary of GDX Co., Ltd.

Employment Type: Full-Time

Salary: USD 8,000–12,000 per month

Compensation: Negotiable based on experience, skills, and background

About the Role

AI Commerce Inc., a Los Angeles-based subsidiary of GDX Co., Ltd., is seeking an experienced and commercially driven Boutique Store Manager to lead the operations and growth of our luxury, high-end fashion boutique in Los Angeles.

Our boutique offers a carefully curated selection of sophisticated, high-quality fashion and apparel products.

We are looking for someone who understands the standards of luxury retail and can take full ownership of the boutique—from exceptional client service and sales performance to merchandising, pricing, inventory, team management, and day-to-day operations.

This role is ideal for someone who has built their career in a luxury fashion house, designer boutique, high-end department store, or premium retail environment and is ready to take a leading role in growing a boutique business.

Key Responsibilities

Client Experience & Sales

• Deliver an exceptional, highly personalized luxury client experience.
• Build and maintain strong relationships with VIP, repeat, and high-value clients.
• Drive boutique sales and achieve revenue and performance targets.
• Lead clienteling initiatives, outreach, follow-up, and relationship management.
• Ensure all customer concerns are handled with professionalism, discretion, and care.
• Understand client preferences and provide appropriate product recommendations.
• Identify opportunities to increase repeat business and long-term customer loyalty.
• Maintain the highest standards of boutique presentation, organization, cleanliness, and efficiency.
• Ensure smooth opening and closing procedures.
• Manage POS operations, cash controls, reporting, and transaction accuracy.
• Develop and improve store operating procedures as the business grows.
• Handle operational issues independently and escape appropriately when necessary.
• Work closely with AI Commerce and GDX management on boutique strategy and operational improvements.
• Lead product presentation and visual merchandising.
• Maintain a sophisticated and consistent luxury brand environment.
• Support and lead product pricing decisions based on product value, customer demand, competitive positioning, and market trends.
• Monitor inventory levels, accuracy, product movement, and stock performance.
• Manage incoming and outgoing inventory, shipments, stock organization, and reconciliation.
• Identify fast-moving and slow-moving products and recommend appropriate actions.
• Provide regular feedback to management regarding product demand and pricing opportunities.

Business Performance & Reporting

• Monitor sales performance and store KPIs.
• Analyze customer trends, product performance, and sales patterns.
• Prepare regular updates and reports for management.
• Identify opportunities to improve revenue, customer experience, operational efficiency, and profitability.
• Take ownership of boutique performance rather than focusing solely on daily store administration.
• Stay informed about the Los Angeles luxury retail market, fashion trends, competitors, and customer demographics.
• Understand the expectations of high-net-worth and luxury clientele.
• Identify opportunities to strengthen the boutique’s presence within the local luxury market.
• Share market and client insights with management to support business decisions.

Must Have

• Significant professional experience in luxury retail, high-end fashion, designer boutiques, premium department stores, or a comparable luxury customer environment.
• Previous management experience as a Boutique Manager, Store Manager, Assistant Store Manager, Department Manager, or equivalent retail leadership role.
• Strong understanding of luxury client service and relationship building.
• Proven track record of driving sales and achieving commercial targets.
• Experience managing daily retail operations, inventory, staffing, and customer service.
• Strong leadership and people-management skills.
• Ability to coach, motivate, and develop retail staff.
• Strong commercial awareness and ability to understand product performance and customer demand.
• Excellent interpersonal, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to remain calm, professional, and solutions-focused in a fast-paced environment.
• Proactive, hands‑on approach to store management.
• Strong attention to detail and high personal standards.
• Professional and polished presence appropriate for a luxury retail environment.
• Fluent or professional-level English.
• Authorization to work in the United States.

Ideal to Have

• Experience working for a recognized luxury fashion house or high-end international brand.
• Experience managing VIP, celebrity, executive, or high-net-worth clientele.
• Existing relationships with luxury clients or a strong clienteling network.
• Experience with luxury apparel, leather goods, accessories, jewelry, watches, or other premium products.
• Experience with product valuation, buying, resale, or pricing.
• Experience launching a new boutique or growing an early-stage retail business.
• Strong knowledge of the Los Angeles / West Hollywood luxury retail market.
• Experience developing and managing store KPIs.
• Experience with POS systems, inventory systems, and retail reporting tools.
• Strong proficiency with Excel, PowerPoint, and other business tools.
• Experience working in an international or multicultural organization.
• Entrepreneurial mindset and interest in helping shape the growth of the boutique business.

Who We Are Looking For

We are not simply looking for someone to maintain the day-to-day operation of a store.

We are looking for someone who can take ownership of the boutique as a business—someone who understands luxury clients, products, pricing, sales, merchandising, people, and operations, and who can help shape the future growth of the boutique.

The ideal candidate is someone who can move comfortably between strategic thinking and hands‑on execution.

You should be equally comfortable:

• building relationships with VIP clients,
• coaching a sales associate,
• reviewing inventory,
• resolving a customer issue, and
• communicating recommendations to management.

As AI Commerce continues to grow its luxury retail presence in Los Angeles, this person will play a central role in building a boutique that customers trust and want to return to.

Compensation

(USD 96,000–144,000 annualized)

Final compensation will be determined based on the candidate’s:

• Management background
• Clienteling experience
• Leadership capability
• Product / pricing knowledge
• Overall skills and qualifications

Salary is negotiable based on experience and skills.