Boutique Spa Receptionist & Customer Experience Pro

The-Screamin-Peach; Fort Collins (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive cash compensation.

Aflac supplemental health plan

Telehealth access

Generous PTO and paid sick leave

Job summary

The Screamin Peach in Fort Collins, CO is seeking a hands-on receptionist sales associate. You will schedule client appointments, answer phones, texts and emails, check clients in and out, process payments, assist customers, and merchandise the boutique.

You will manage the appointment book, confirm visits, upsell retail, open and close the shop, and keep the space clean and presentable. Ideal candidates have 1+ years in customer service or retail and receptionist experience; Zenoti knowledge is

Qualifications

• 1+ years of customer service or retail experience preferred.
• 1+ years of receptionist experience preferred.
• Familiarity with Zenoti software considered an asset.
• Exceptional customer service skills with a positive attitude.
• Ability to communicate well, both verbally and written.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Schedule client appointments and manage the appointment book.
• Answer phones, texts, and emails; check clients in/out and process payments.
• Assist customers and merchandise boutique items.
• Maintain cleanliness and presentability of the shop.
• Open and close duties; other delegated tasks.

Skills

Customer service

Receptionist experience

Excellent communication

Positive attitude

Multi-tasking

Tools

Zenoti

Job description

The Screamin Peach in Fort Collins, CO is seeking a hands-on receptionist sales associate. You will schedule client appointments, answer phones, texts and emails, check clients in and out, process payments, assist customers, and merchandise the boutique.

You will manage the appointment book, confirm visits, upsell retail, open and close the shop, and keep the space clean and presentable. Ideal candidates have 1+ years in customer service or retail and receptionist experience; Zenoti knowledge is