Boutique Sales Supervisor | Lead Team, Elevate Experience

Leap; Dallas (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus eligible

Medical benefits

401(k)

Job summary

Collars & Co. is seeking a hands-on Sales Supervisor for our Dallas boutique. You will lead daily sales, coach the team, and drive a premier customer experience on the floor.

As Leader on Duty, you’ll partner with management to meet sales goals, uphold brand standards, and ensure smooth daily operations, including merchandising, inventory, and events. 18+; 1–3 years retail leadership; bonuses online.

Qualifications

• 1–3 years of retail leadership or supervisory experience
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships
• Oversees daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation
• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred
• Flexible availability, including days, evenings, weekends, and holidays
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs
• Must be at least 18 years of age.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business
• Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team
• Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience
• Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies
• Support store events, activations, new store openings, and market initiatives as needed
• KPIs focus on sales leadership, customer experience, team engagement, and operational excellence

Skills

Retail leadership

Coaching

Customer service

Communication

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Collars & Co. is seeking a hands-on Sales Supervisor for our Dallas boutique. You will lead daily sales, coach the team, and drive a premier customer experience on the floor.

As Leader on Duty, you’ll partner with management to meet sales goals, uphold brand standards, and ensure smooth daily operations, including merchandising, inventory, and events. 18+; 1–3 years retail leadership; bonuses online.