Boutique Receptionist

High Seas; Costa Mesa (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Team oriented culture

Job summary

High Seas is a boutique cannabis retail store in Costa Mesa seeking a polished Receptionist to welcome guests and drive premium service. You will manage front-desk operations, data entry, and POS interactions while maintaining client privacy.

The role rewards hustle, accountability, and teamwork in a fast-paced environment, with growth opportunities and a supportive team. You are the first impression for discerning clients, ensuring a refined experience from check-in to checkout, with accurate

Qualifications

• Proven experience communicating effectively with customers in a retail, hospitality, or service environment.
• Comfortable and proficient using computers, POS systems, and basic office software.
• Strong accurate data-entry skills with excellent attention to detail.
• Demonstrated ability to multitask and stay organized in a fast-paced environment.
• Commitment to delivering refined, high-end customer service.

Responsibilities

• Greet and assist customers with warmth, professionalism, and a high-end service touch
• Manage front-desk operations including check-ins, appointments, and visitor flow
• Perform accurate data entry and maintain customer records in our POS/CRM systems
• Answer phones, respond to inquiries, and direct guests appropriately
• Multitask effectively in a high-volume retail setting while maintaining composure and attention to detail
• Support daily administrative tasks and coordinate with the sales and operations teams
• Uphold store standards for cleanliness, presentation, and client privacy

Skills

Customer service

Communication

Data entry

POS systems

Multitasking

Attention to detail

High-end service

Tools

POS software

Office software

Job description

Company Overview

High Seas is a high-energy cannabis dispensary focused on delivering an exceptional guest experience while driving strong, measurable sales results. We combine deep product knowledge with friendly, fast service to help every customer find the right products for their needs.

Our culture rewards hustle, accountability, and teamwork. If you love a busy floor, clear goals, and a crew that takes pride in winning together, you will feel excited to be here.

Position Overview

High Seas is seeking a polished, professional Receptionist to serve as the welcoming face of our boutique cannabis retail store. This role is ideal for someone who thrives in a fast-paced environment while delivering elevated, high-end customer service. You will be the first point of contact for discerning clients, ensuring every interaction reflects the refined, premium experience High Seas is known for.

Key Responsibilities

• Greet and assist customers with warmth, professionalism, and a high-end service touch
• Manage front-desk operations including check-ins, appointments, and visitor flow
• Perform accurate data entry and maintain customer records in our POS/CRM systems
• Answer phones, respond to inquiries, and direct guests appropriately
• Multitask effectively in a high-volume retail setting while maintaining composure and attention to detail
• Support daily administrative tasks and coordinate with the sales and operations teams
• Uphold store standards for cleanliness, presentation, and client privacy

Required Qualifications

• Proven experience communicating effectively with customers in a retail, hospitality, or service environment
• Comfortable and proficient using computers, POS systems, and basic office software
• Strong accurate data-entry skills with excellent attention to detail
• Demonstrated ability to multitask and stay organized in a fast-paced environment
• Commitment to delivering refined, high-end customer service

Preferred Qualifications

• Previous experience in boutique retail, luxury hospitality, or cannabis retail

What We Offer

• Competitive hourly wage + potential bonuses
• Employee discounts on High Seas products
• Supportive team environment focused on excellence and professionalism