Boutique Manager

Brobston Group; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

The Brobston Group boutique in Tampa, FL seeks a Boutique Manager to lead store performance, cultivate client relationships, and drive brand experience. You will oversee sales, staff development, client service, and daily operations, ensuring exceptional service and loss prevention.

The role requires luxury retail nuance, strong leadership, and a hands-on approach to achieving budgets. Join a focused team where you’ll manage P&L, coach associates, and maintain elevated client experiences across

Qualifications

• At least 5 years of retail management experience.
• Luxury goods affinity; watch and jewelry experience is a plus.
• Demonstrated leadership, P&L management, clienteling, and floor management skills.
• Strong communication, problem-solving, customer service, and results-oriented skills.
• Open availability for nights, weekends, and holidays; ability to lift up to 20 pounds.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook; CRM experience required and SAP knowledge preferred.

Responsibilities

• Achieve sales budgets and diversification targets.
• Recruit, develop, retain, and coach sales associates; set and review performance goals.
• Create annual business plans and manage the boutique's P&L and controllable expenses.
• Deliver high levels of customer service and manage boutique operations and loss prevention practices.

Skills

Leadership

Clienteling

P&L management

Floor management

Communication

Customer service

Results-oriented

Tools

Microsoft Word

Excel

PowerPoint

Outlook

CRM

SAP

Job description

Summary

The Boutique Manager leads the boutique's business performance and promotes the brand. This role oversees sales, team development, client service, and operational execution.

Responsibilities

• Achieve sales budgets and diversification targets.
• Recruit, develop, retain, and coach sales associates; set and review performance goals.
• Create annual business plans and manage the boutique's P&L and controllable expenses.
• Deliver high levels of customer service and manage boutique operations and loss prevention practices.

Requirements

• At least 5 years of retail management experience.
• Luxury goods affinity; watch and jewelry experience is a plus.
• Demonstrated leadership, P&L management, clienteling, and floor management skills.
• Strong communication, problem-solving, customer service, and results-oriented skills.
• Open availability for nights, weekends, and holidays; ability to lift up to 20 pounds.
• Expertise with Microsoft Word, Excel, PowerPoint, and Outlook; CRM experience required and SAP knowledge preferred.