Boutique Luxury Sales Consultant - Elevate Customer Moments

Swarovski; Richmond (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Employee assistance program

Product training

Career development opportunities

Leadership pathways

Job summary

Swarovski in the United States seeks a Customer Service and Sales Consultant to join our luxury retail team in Virginia.

You will deliver outstanding service, tell brand stories to create emotional connections, promote loyalty programs, and achieve individual and team sales goals.

Collaborate with your team to maintain a welcoming store environment, stay updated on product knowledge, and use digital tools to enhance the customer experience.

Qualifications

• Excellent customer service skills with a warm, engaging demeanor.
• Experience in multicultural retail environments.
• Ability to meet individual and team sales goals.
• Curious, empathetic, and creative team player.
• Comfort with using retail technology and mobile devices.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales-driven

Team collaboration

Digital tools savvy

Tools

Retail software

Job description

Swarovski in the United States seeks a Customer Service and Sales Consultant to join our luxury retail team in Virginia.

You will deliver outstanding service, tell brand stories to create emotional connections, promote loyalty programs, and achieve individual and team sales goals.

Collaborate with your team to maintain a welcoming store environment, stay updated on product knowledge, and use digital tools to enhance the customer experience.