Boutique Housekeeping Supervisor & VIP Service Lead

Remington Hotels; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Rise Uptown Hotel in Phoenix, AZ is seeking a Housekeeping Supervisor to lead daily housekeeping operations. The role involves scheduling staff, inspecting guest rooms and public areas, and ensuring adherence to brand standards.

You will train and supervise new associates, handle special requests and VIPs, and maintain records for lost and found. Strong communication and a proactive safety mindset are essential.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Ability to communicate effectively verbally and in writing.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Responsibilities

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Skills

Team player

Flexible schedules

Strong work ethic

Clear communication

Job description

Rise Uptown Hotel in Phoenix, AZ is seeking a Housekeeping Supervisor to lead daily housekeeping operations. The role involves scheduling staff, inspecting guest rooms and public areas, and ensuring adherence to brand standards.

You will train and supervise new associates, handle special requests and VIPs, and maintain records for lost and found. Strong communication and a proactive safety mindset are essential.