Boutique Hotel Server: Guest Experience & Upsell

Kessler Collection; Asheville (NC); On-site; USD 26,000 - 40,000; Full time

Job summary

Kessler Hotels in Asheville is seeking a Restaurant Server at Grand Bohemian Lodge Asheville, Autograph Collection. You will provide attentive, friendly service to guests in our upscale outlets, take orders, deliver meals, and ensure a smooth dining experience.

The role requires knowledge of menus, the ability to upsell, and collaboration with kitchen and bar teams. A high school diploma is preferred; flexible hours and physical stamina are expected.

Qualifications

• High School diploma or equivalent; hotel or food service background preferred.
• Ability to stand for long periods and lift up to 50 pounds occasionally.
• Excellent verbal and written communication skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide attentive, courteous service to guests in all outlets.
• Receive and deliver guest orders and process payments.
• Upsell food, beverage, and promotional items.
• Maintain cleanliness and stock of dining areas.
• Follow POS procedures and opening/closing duties.

Skills

Effective communication

Multitasking

Guest service

Teamwork

Education

High School diploma or equivalent

Job description

Kessler Hotels in Asheville is seeking a Restaurant Server at Grand Bohemian Lodge Asheville, Autograph Collection. You will provide attentive, friendly service to guests in our upscale outlets, take orders, deliver meals, and ensure a smooth dining experience.

The role requires knowledge of menus, the ability to upsell, and collaboration with kitchen and bar teams. A high school diploma is preferred; flexible hours and physical stamina are expected.