Boutique Hotel Server: Guest Experience Pro

Davidson Hospitality Group; Omaha (NE); Hybrid; USD 20,664,000 - 38,573,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Teledoc

Maintenance Medications

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Cottonwood at The Kimpton Cottonwood Hotel in Omaha is seeking a cheerful Server to deliver memorable dining experiences in a lively hotel restaurant. You’ll greet guests, guide them through the menu, take orders, and ensure timely service with a focus on accuracy and presentation.

Join a fast-paced team that values hospitality, teamwork, and guest satisfaction. Flexible hours including weekends and holidays are common in this role, with opportunities to grow within a premier hospitality

Qualifications

• Food/Beverage Service Worker Permit, where applicable.
• High school diploma or equivalent required.
• Six months to one year serving experience preferred.
• Excellent communication skills and ability to work in a team environment.
• Read, write and speak English fluently.
• Strong attention to detail and ability to multitask.
• Ability to work flexible hours including weekends and holidays.
• Knowledge of food and beverage service standards.

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
• Guide guests through the menu, providing recommendations and answering any questions.
• Take accurate food and beverage orders and relay them to the kitchen and bar.
• Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
• Anticipate guest needs and provide personalized service to enhance their dining experience.
• Clear tables and maintain a clean and organized dining area.
• Process guest payments and handle cash transactions accurately.
• Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.

Skills

Customer service

Communication

English fluency

Teamwork

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Cottonwood at The Kimpton Cottonwood Hotel in Omaha is seeking a cheerful Server to deliver memorable dining experiences in a lively hotel restaurant. You’ll greet guests, guide them through the menu, take orders, and ensure timely service with a focus on accuracy and presentation.

Join a fast-paced team that values hospitality, teamwork, and guest satisfaction. Flexible hours including weekends and holidays are common in this role, with opportunities to grow within a premier hospitality