Boutique Hotel Server - Create Memorable Guest Experiences

The Ashbrook Hotel & Restaurant; Frankfort (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dental insurance

Vision insurance

Paid time off

Life and disability insurance

Pet insurance and discounts

Generous holiday schedule

Job summary

The Ashbrook Hotel & Restaurant in Frankfort, KY is seeking an attentive Server to join our boutique dining team. You will greet guests, explain menu options, and deliver meals with polish in a historic Kentucky setting.

Join a boutique property that blends 19th-century charm with modern hospitality. The role involves seating guests, taking orders, and collaborating with kitchen and bar teams to ensure a seamless dining experience.

Qualifications

• General math skills for handling checks and totals.
• Clear verbal communication with patrons and colleagues.
• Strong customer service mindset to create a welcoming dining experience.
• Ability to resolve conflicts and handle difficult situations professionally.
• Collaborative team player with reliable attendance.
• High energy to perform duties during peak hours.
• Attention to detail in service and guest interactions.
• Professional demeanor and appearance consistent with brand standards.

Responsibilities

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by setting tables and decorations.
• Complies with sanitation, safety, and alcohol policies.
• Suggests pairings and explains chef specialties to guests.
• Transmits orders to bar and kitchen and notes dietary needs.
• Keeps kitchen informed of meal progression and timing.
• Serves orders and delivers accompaniments to tables.
• Attends to guest needs and requests during dining.
• Maintains table settings by clearing and replenishing as needed.
• Assists guests through billing and checkout process.
• Encourages guest return through warm closing remarks.

Skills

General Math Skills

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Job description

The Ashbrook Hotel & Restaurant in Frankfort, KY is seeking an attentive Server to join our boutique dining team. You will greet guests, explain menu options, and deliver meals with polish in a historic Kentucky setting.

Join a boutique property that blends 19th-century charm with modern hospitality. The role involves seating guests, taking orders, and collaborating with kitchen and bar teams to ensure a seamless dining experience.