Boutique Hotel Sales Manager DC - Bonus Eligible

Remington Hotels; Washington; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid parental leave

Job summary

The Melrose Georgetown Hotel in Washington, DC is seeking a Sales Manager responsible for maximizing sales occupancy and room revenue through proactive outside and inside sales, proposals, and lead conversion.

As part of the sales team, you will execute the annual marketing plan, maintain client relationships, and provide weekly sales reports to the DOS, while delivering guest-focused service and supporting hotel operations.

Qualifications

• Strong business communication and presentation skills, both verbal and written.
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• Ability to work in a high demand, sometimes high pressure environment
• High work ethic and self-initiative
• Some travel is required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to participate in, and at times lead departmental and/or hotel team meetings

Responsibilities

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
• Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space.
• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.
• Responsible for maintaining a sales quota as assigned by DOS.
• Maintain total and complete sensitivity to customer satisfaction and guests' needs.
• Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Skills

Sales skills

Client communication

High pressure environment

Travel

Work ethic

Job description

The Melrose Georgetown Hotel in Washington, DC is seeking a Sales Manager responsible for maximizing sales occupancy and room revenue through proactive outside and inside sales, proposals, and lead conversion.

As part of the sales team, you will execute the annual marketing plan, maintain client relationships, and provide weekly sales reports to the DOS, while delivering guest-focused service and supporting hotel operations.