Boutique Hotel Reservations Specialist

Davidson Hospitality Group; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Hutton Hotel, part of Davidson Hospitality Group, is seeking a Reservations Agent to join our Nashville team. You will provide exceptional customer service and help guests book their stays with attention to detail and a positive, can-do attitude.

Ideal candidates enjoy working in a fast-paced environment, have strong communication skills, and are comfortable using reservation software while coordinating with other hotel departments to ensure a seamless guest experience.

Qualifications

• High school diploma or equivalent.
• Hospitality or customer service experience preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.
• Positive attitude and willingness to learn and grow in the role.

Responsibilities

• Provide exceptional customer service and assist guests in booking their stay.
• Manage reservations and inquiries with accuracy and speed.
• Communicate clearly with guests and team members to ensure smooth operations.

Skills

Strong communication

Interpersonal skills

multitask

Organizational skills

Reservation software

Flexible hours

Positive attitude

Education

High school diploma or equivalent

Tools

Reservation software

Job description

The Hutton Hotel, part of Davidson Hospitality Group, is seeking a Reservations Agent to join our Nashville team. You will provide exceptional customer service and help guests book their stays with attention to detail and a positive, can-do attitude.

Ideal candidates enjoy working in a fast-paced environment, have strong communication skills, and are comfortable using reservation software while coordinating with other hotel departments to ensure a seamless guest experience.