We are seeking polished, service-oriented Boutique Assistants to join an iconic luxury brand and help create an exceptional client experience within a sophisticated boutique environment.This is an exciting opportunity for someone who enjoys working in a high-touch, fast-paced setting and takes pride in delivering personalized, elevated service. The Boutique Assistant will work closely with the boutique team to ensure every client receives a seamless and memorable experience from the moment they arrive.
Duration: November 2026 Through February 2027
Schedule: 35 hours a week
Pay: $23-24/hr based on experience
Candidates must be available to holidays, work nights and weekends. Retail hours may vary based on boutique operating hours and business needs.
What You'll Do
- Create a warm, welcoming, and polished environment for every client.
- Support the boutique team with appointment preparation, client entertainment, product presentation, gift wrapping, and food and beverage service.
- Assist with preparing the boutique for client appointments and creating an elevated experience.
- Help manage boutique traffic, appointments, and client flow.
- Assist with client service requests, including watch sizing, strap changes, complimentary cleaning, engraving, embossing, and other personalization services.
- Assist clients with personalized requests such as restaurant reservations, directions, entertainment recommendations, floral orders, and other concierge-style services.
- Support incoming phone calls, messages, and appointment-setting inquiries.
- Maintain the organization and presentation of client-facing areas, wrap rooms, and hospitality spaces.
- Replenish supplies and maintain organized sales and hospitality areas.
- Assist with boutique opening and closing procedures.
- Partner with the operations team to maintain supplies and non-sellable inventory.
- Support special projects and other boutique needs as assigned.
- Follow all security, operational, and service standards.
- Work collaboratively with sales associates, management, and operations to create a seamless client experience.
What We're Looking For
- Previous experience in luxury retail, hospitality, upscale restaurants, hotels, customer service, or another high-touch service environment is preferred.
- A polished, approachable, and professional presence.
- Exceptional interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask and remain composed in a fast-paced environment.
- Strong computer and technology skills.
- Microsoft Office experience required; SAP experience is a plus.
- Additional language skills are a plus.
- A collaborative, positive, and "can-do" attitude.
- Genuine interest in luxury, fashion, jewelry, watches, hospitality, or exceptional client service.