Boutique Administrator-Fifth Ave

Richemont; New York (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Wellness reimbursement

Volunteer days

Job summary

Van Cleef & Arpels, a Richemont brand, seeks an Operations administrator in New York. The role supports shipping, receiving, transfers, and repairs, ensuring 100% tagging accuracy while aligning with brand security and procedures.

You will report to the Operations Manager and assist with boutique maintenance, supply ordering, and facilitating the sales process. Evening/weekend work and up to 10% travel are required.

Qualifications

• Bachelor’s degree with 4 years of related experience in administration, operations, or customer service is required.
• Ability to work evenings and weekends, and travel up to 10% of the time is required.

Responsibilities

• Execute administrative and logistic tasks, ensuring compliance with brand security and operational procedures.
• Handle shipping, receiving, transfers, and all outgoing and incoming repairs with 100% tagging accuracy.
• Support all aspects of operations including boutique maintenance, supply ordering, and facilitating the sales process.

Skills

Communication

Organization

Multitasking

Under pressure

Education

Bachelor's degree

Tools

Microsoft Office

SAP

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

Idealcandidate for this role willpossessa strong ability to work under pressure,multitaskandhasexcellent communication and organizational skills. Excellent Microsoft officeskilland SAP knowledgeispreferred. A bachelor’s degree with 4 years of related experience in administration, operations, or customer service isrequired. The ability to work evenings and weekends, as well as flexibility to travel up to 10% of the time isrequired.

What are we expecting from you?

Reporting to the Operations Manager, you willbe responsible forexecuting administrative and logistic tasks, ensuring compliance with brand security and operational procedures. You will be handling shipping, receiving, managingtransfersall outgoing and incoming repairs and require 100% tagging accuracy.You will also support all aspects of operations including boutique maintenance, supplyorderingand anyneedstofacilitatethe sales process.

In this role, you will:

• Coordinate the annual inventory, daily reconciliation, cycle counts and safe organization to ensure a fluid sales process and a seamless client experience


• Prepare paperwork for accounting in a timely manner


• Organize and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams


• Ensure all paperwork is in line with Richemont North America policies, as well as those of Van Cleef & Arpels and ensure accurate audit scores for the boutique


• Use clear and concise communication to support Boutique Management and business relationships with vendors

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Applicants must have valid work authorization for employment in the USA.

Salary will be negotiated based on skills and prior work experience.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

The hourly rate for this role is $30-$32